Prompt and fast service on my son-in-laws racing bike after a crash. Replaced 2 tires on the spot and gave the entire bike a complete inspection. Verify impressive!!
Always helpful from a technical standpoint and customer service standpoint. Your rep noticed I was parched and filled my water bottle without me asking. Thank you.
Good products with a wide range of options to satisfy customer needs. Very friendly, helpful & knowledgeable sales, technical and ownership staff with a focus on customer satisfaction.
Personally, I am not a Trek rider, though they make solid bikes. I'm often in there for little bits & bobs, always friendly staff, and they carry surprising things I can't get at other shops.
Impressed with courteous and professional communication. Enjoyed receiving answers to my questions and reason for suggesting the item is question. Very enjoyable visit.
Fantastic people working there. Drew was amazing at explaining and researching options for my issue and went out of his way to work through it. Damon has also been a great help during my visits to the shop!
Damon and the team at Trek are excellent people. They are sincere on getting you the proper fitting and equipment and I never feel rushed or forced into a decision. They also have very technically proficient mechanics on duty and seem to stock well researched parts and accessories. It’s a great local store that I’m happy to support. Thanks for your great service. - TJ
I actually had to cancel my order because I found a slightly older bike for a better deal. Everyone was still kind to me and I had a great experience. Only issue was a bike broke on a trest ride and that was mildly traumatizing. I will still be back to get services and accessories for sure.