As I walked in there was a person right away wanting to help me. I was directed where to go and the service was prompt. And reasonable. And I will definitely be back.
Customer service at this shop is excellent. I’ve bought two bikes from this shop in the past year and they are very helpful making recommendations and getting you everything else you need to ride.
The customer care has been excellent on all my visits to the shop. I have been able to get the parts and work done that I’ve needed in a timely manner.
As I have prepared for a bike packing trip across the USA, Damon has gone out of his way to help me. Once he went home to pick up one of his bike accessories to show how the part would fit on my bike. I have found that Drew is a very knowledgable mechanic.
The service is outstanding. Our orders are ready on time and thoroughly inspected. The staff takes the time to go over all product features. A pleasure to do business with this company.
Never had anything but positive interactions at Trek Lincoln! Super helpful with recommendations, and their bike servicing is extremely fast and always high quality. Best shop in town!
George was super helpful in the bike selection and prep for its pick up. The whole team is very friendly and make you comfortable with all things, technical or not. Highly recommend this crew and store.
Took my bikes in to be tuned up. The services was great, checked the bikes and gave me an honest evaluation of what needed to be done. Bike was ready for me to pick up earlier than expected. Staff is great, honest and very personable. High recommend them