Last visit was for minor repair. Damon is great!!! Very friendly, answered a few questions that I had, did my repair quickly and cost was very reasonable. All of my interactions with the Trek team the last two years have been great, from buying a new bike in May 2024 to a few tire repairs.
We worked with Kayt and she was amazing. I haven’t ridden a bicycle in 20+ years, and she did great explaining that the pedal assist bikes are still going to give me the exercise I am wanting. I am looking forward to this new adventure, because she was so helpful!
Great bikes, great service. Damon was very helpful in the process of buying five bikes for our family, and went the extra distance getting the bikes in that we really wanted. Definitely happy to enjoy trek bikes for life.
If the products I want to purchase or not available, they can order them relatively quickly. Service is good quality. Sometimes the scheduling is a challenge.