Recent Reviews:
August 4, 2025
J.F.
August 4, 2025
Claudia Maibes
I would have to say the long time customer service I have been receiving throughout the last couple of years has always been very genuine and I feel I also would like to thank Andranti at the Livermore Trek, for all he has helped me with such a great customer personal he has given me
Thank you Claudia M
August 2, 2025
P.H.
July 30, 2025
Doug Sarah Smith
I walked into the Trek store in Livermore, CA just as the store opened. The young man at the counter listened very patiently and carefully to my description of the issue that I was having with my bike. He asked a variety of questions, very relevant it seemed to me. I explained my rush in trying to repair the problem, I plan to ride in a Century ride in just a few days. He asked me to leave the bike, explained that the technician out sick that day, but that he would ride the bike to see if he determine the problem. A couple of hours later, I got call from the young man that he believed that the issue was the bottom bracket and that he had repaired and replaced it. I drove in and picked up the bike, checked it (took for a 20 mile ride this morning) and the issue appears to have been resolved!! I really appreciate that the young man took the time to listen carefully to the issue, that he determined what the problem was and resolved, and did all of this understanding the urgency of my situation!
July 28, 2025
A.G.
July 22, 2025
Juan Sandoval
July 16, 2025
Robert Hartley Hartley