The staff is very friendly, knowledgeable and above all helpful. No high pressure sales talk, but are all willing to provide helpful tips to improve your ride experience. Always a great experience.
We are very happy with the quality of our trek bikes. This is our 2nd set of bikes purchased from trek macomb. Can't beat the friendly and knowledgeable service. I love that they are in my neighborhood and I can ride my bike there when I need to add any accessories.
Great customer service! Friendly employees. Told me exactly what I needed to make my bike work properly. There was no pressure to purchase a bike while I was inquiring about a bike that was better fitted for me.
People that work here are awesome to deal with. I actually went in to get some new tires and walked out with a new bike which I got for a great price. Very please with the whole experience and will do business here more often.
I brought my grandson's bike in with a broken derailleur and I was treated very respectfully. The repair was done in less than 24 hours, and I think the charge was reasonable.
The trek bike shop refurbished, an older bike of mine very quickly. They didn’t try to oversell me on something I didn’t need .The service was very nice. Would return again and highly recommend.
Friendly staff, a very straightforward experience. We bring my husbands bike in once a year for a full maintenance check up, but we also needed a couple of other things fixed too while it was there this year. We always know to expect around a week wait time, as these folks get nice and busy, and they text us when the bike is ready to pick up. I can’t comment on prices compared to others, as we used their service once and didn’t stray; we were very happy with what they provided.