Trek Bicycle Madison West Googlemaps

   4864 Reviews
8108 Mineral Point Rd
Madison, WI 53719
385.230.6164
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Recent Reviews:


Very helpful staff.
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Always great advice, and super timely service!! They just helped me through a frame warranty seamlessly!
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Local and Friendly!
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Wonderful employees. Andrea, Kevin , Mike et.al. Are terrific
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We worked with Tracy who was very professional and knowledgeable. We test drove bikes and learned a lot about e-bikes
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Always use your service department for all of my needs. Have recommended several friends who have purchased Trek bikes at your store.
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Great customer service
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Quality and experience tech
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The staff at Madison West is incredible. Never pushy about sales - just educating me and helping me enjoy the sport.
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I like it that even when a request is difficult, your staff keeps working and brainstorming to find a solution. In this case, my wife wanted to mount a Flare taillight on a non-trek e-bike. The standard mounting kit wouldn't work with her bike rack, and the person who helped us (I didn't get his name) tried multiple ways to make the bike rack mount work. When these didn't work, he ended up mounting the light to a fender. The whole process took at least 30 minutes, but he kept on trying until finding a successful method and did not charge us for the labor. Previously, I had an issue with an unusual bike rack causing my tire to rub on the fender of a non-Trek bike. Your staff came up with a very creative and good solution to that problem as well. I always have my bike serviced at Trek and have done so for years. The turnaround is fast and the work is always top notch.
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Help from the passionate and knowledgeable staff.
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Great timely and friendly service, fair prices. Chris is tremendous at diagnosising and repairing any issue. Fantastic service.
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Friendly helpful service!
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Great customer service
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quality build, quality components - I have a preference for Trek based on positive past experience. I have always been able to find a bike that suited my selection criteria and have been pleased with the ownership experiences.
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Had a great experience with Tracey! Her energy and passion for her work really showed. She was attentive and took the time to make sure I got the right bike for me.
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The service was great and faster than I expected
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All the folks are super helpful and so knowledgeable about all the products at trek. Always so happy and just great customer service!
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Always experts at bike repairs and quick so can get back to riding.
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Very knowledgable staff and they do not oversell on what you need.
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