Trek Bicycle Madison West Googlemaps

   5151 Reviews
8108 Mineral Point Rd
Madison, WI 53719
385.230.6164
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Recent Reviews:


Bob and his crew are great!
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Friendly, knowledgeable, and helpful staff. Bike service is well done.
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Service tech was extremely friendly and very knowledgeable. He answered many of my novice questions about future service and optional upgrades and it was extremely appreciated. Unparalleled with my other experiences at other bike stores
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Helpful, fast and efficient with friendly staff. Thank you!
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Good questions, thoughtful analysis, careful attention to detail.
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Jake was super helpful and made the entire process of getting a new bike smooth, personalized and fun!
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High quality products, friendly staffs, great services, great discount on last year's product (free service within a year)
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Friendly, kind, knowledgeable service and product is of extremely high quality. Can't go would with Trek no matter your budget or experience level.
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Chris took the time to listen to me when I had questions about maintenance options and to check some things out while talking with me. The delivery time was much faster than estimated. A fair price for the work done.
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Tracey was great to work with! She went above and beyond to make the purchase experience as easy as possible.
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Tracy was a very informative and pleasant sales woman. I have been quite pleased with the comfort durability of my previously purchased trek FX two and my grandson told me yesterday that his new bike is a dream come true.
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Easy to find information. Staff is very helpful.
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Staff were very friendly, helpful, and knowledgeable.
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Quick, honest not over or underselling what is needed
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Friendly. Gave thorough instructions on the operation of the bike.
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Great customer service.
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Team member who helped us was A+
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Bob (your sales staff at Madison office, Junction road) was phenomenal. He was patient, knowledgeable and took the time needed to get us set up and ready for success on our new bikes. Huge kudos to Bob and Trek!
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Fantastic customer service! I am getting back into cycling and it’s been a couple years. I was recognized and acknowledged by Jake, despite looking very different. It was very appreciated, and reinforced why I shop there. Thanks for being the best, and see you at the Pride Ride if not before! [FIRST NAME REMOVED]
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Problem was solved in under the expected time/cost. No creak, but will let some miles pass before prematurely declaring full success.
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