Amazing store and staff. I brought our bikes in for the annual service and it was done well and fast. They also helped me get them to the car. Top notch.
I needed service to tires and gears on my 10 year old bike and happily your shop is here with staff that was skilled and enthusiastic about getting me back to my riding - Happy Trekking!
The staff is great at the TREKstore in Mandeville . I went to the store in Elmwood and the staff did not want to help me . They were not friendly at all . I went to the Mandeville store and Johnathan was very friendly and knowledgeable about the Bikes . He went out of his way to help me . That is why I bought a verve Bike . I LOVE the Bike and the service I received from Johnathan . Thank you very much .
The staff at the store were knowledgeable and helpful, assembling a bicycle for me on the sport and installing some accessories. The store had a good selection and was clean and organized.
I try to go to the store and shop as frequent as possible despite being 45 minutes away. The employees and mechanics are always so knowledgeable and helpful. I recently had them install a bottom bracket bearing and they found issues from bringing my bike to another bike shop. I only plan on using Trek now. It’s nice to know I can access a shop that has all the right tools and the mechanics with the expertise.
Customer service was impeccable. I had my 5 year old and 2 year old in the store. JD and the other staff were so generous, set us up a test ride and were so helpful. Great buying experience and we will definitely be back!