The staff are always friendly, patient, and helpful. They have never been condescending, which I think is something a novice cyclist like me worries about. Every experience I’ve had at Trek Mandeville has been positive. 10/10
Very pleasant atmosphere just brought in my wife’s tire to get fixed. had never been in there before they fixed it perfect in five minutes and I was out the door..
Pleasant, courteous, experienced and knowledgeable staff. No pressure sales. Respectful of customer’s needs and desires. Expeditious service. Inventory for all of your cycling needs. Overall exceptional staff and customer service that sadly most businesses do not have these days.
Just brought my son’s E bike in for service. JD was great. Very attentive and kept me updated on progress every step of the way. I’ve purchased a handful of bikes from this location and it’s always been a pleasant experience.