This has been a great Trek dealer for me since purchasing my 2023 Trek Domane SLR7 Mark 4, Project One.
The bike is excellent as are the staff. Johnathan, in particular, has been a rock for me. I was very specific as to exactly what bike and "kit" i wanted in many different areas. He quickly and efficiently gathered it all together. All I needed to do was walk in and pay. He helped me load it all in my truck and I went home with the biggest smile.
Since then he has had my bike serviced and supplied me with everything I asked for.
Seriously. I am proud to be a part of something so very good.
Bud Logan
As a new resident to the state of Louisiana from Los Angeles where you have options of very good to excellent bike shops it was good to find a very good shop where the staff is knowledgeable and dedicated to the cycling culture and scene.
The staff are always friendly, patient, and helpful. They have never been condescending, which I think is something a novice cyclist like me worries about. Every experience I’ve had at Trek Mandeville has been positive. 10/10
Very pleasant atmosphere just brought in my wife’s tire to get fixed. had never been in there before they fixed it perfect in five minutes and I was out the door..
Pleasant, courteous, experienced and knowledgeable staff. No pressure sales. Respectful of customer’s needs and desires. Expeditious service. Inventory for all of your cycling needs. Overall exceptional staff and customer service that sadly most businesses do not have these days.
Just brought my son’s E bike in for service. JD was great. Very attentive and kept me updated on progress every step of the way. I’ve purchased a handful of bikes from this location and it’s always been a pleasant experience.