The thoroughness and effort made to make sure my bike is riding as good and smooth as possible. Also have always been very knowledgeable in any questions I've had about my bike's performance.
10/10 – Outstanding service both times I visited as a new rider. Liam was fantastic, patiently answering all our questions. He even offered a test ride to ensure the bike was a good fit and suggested other useful products; without any pressure to buy. We ended up purchasing our bikes and have already recommended the shop to friends.
Trek makes great bikes. The people that work in the store are always so helpful and knowledgeable. When ever one of my kids bikes neads a repair they are always realistic on the time frame of the repair and when it's a good time to come in.
Came in with a tire issue on Saturday morning. Your service techs jump right on it, found the issue and had me out of the store in about 15 minutes. Great experience.
I received exceptionally great help from you this weekend re servicing my bikes and purchasing a bike rack.
If all our businesses could treat customers with the respect, help and service I received, what a tremendous success our existing businesses would be. Please keep up the good work. Be consistent.
BRAVO!!