Customer service. Very chill and knowledgeable staff. I pretty much know what I wanted and got the answers to the questions I had to decide. We just needed to find the right size for my wife. Took their time and really explained riding position to her and seat height and got her all set up. Not pushy at all like some Trek stores I’ve been to in the past! Got our bikes ordered and they came in earlier than expected! Great pick up and throughly explained everything.
Antonio is a knowledgeable person. He was giving to me some advise who to use my bike as well at the better options of tires to meet my necessities and obtain better performance. Highly appreciated
The staff was very very nice. I picked up my bike yesterday and I was so happy and I was so happy with the work done on it. The entire staff was amazing!
You guys had the parts in stock I needed to get my friends bike back on the trail. Paul was very helpful and knowledgeable. Always a great experience at Trek Melbourne.
My Electra Ponto is amazing, well made, and durable. Antonio and Joe were awesome. They answered all of our questions and were very informative. We will definitely recommend this store to everyone
Service for a tune-up of my bike. Professional evaluation of service required. Only replacing & servicing what needed. I could not be more pleased with the results. See you in the future.. Thank you.
Have had a Trek multitrack that was lost in a recent accident. I loved that bike and never had problems with it. Naturally, I’m replacing with another Trek. As for service, the guys in the Melbourne store are to notch. Fixed me up with new Verve 3 and even made a run to the Orlando store to get the color I wanted. Thanks guys. You’re great!