The technicians were very helpful and professional, yet helped me stay within my budget. They did an excellent job repairing my bicycle and provided guidance for what should be done in the future.
I appreciate the service provided on my roadbike. I thought it would be very costly for a repair on the 105 shifters but it just needed lubricated after hanging in my garage for years. Also needed a saddle due to dry rot of old one. They were very helpful in selecting correct saddle. All this within 30 minutes of walking in. Great customer service.
My initial interaction was great. however, as the weeks went by with nothing happening, i was very disappointed. the team at melbourne came through in the end and i am very satisfied with the outcome. yes i would come back based on the last interaction.
I love my Trek bike, and now my Kuat bike rack. Paul, and all the staff were great. Paul stayed late to assemble my bike rack; then, he carefully put it onto the trailer hitch on my RV. He was full of good information, and so pleasant! Trek Bikes in Melvourne, FL gets gold stars from me! Thank you for everything!
Paul took the time to explain everything to me for my first purchase of a bike that would work for me for its intended use. I didn’t feel rushed or anything. As someone who is new to investing in a good bike and all that goes into it he was informative and helpful. Great customer service.
Very Good products and services at a competitive price. Trek of Melbourne has an outstanding service department. Paul is easy to work with, takes interest in your needs and is very knowledgeable and experienced. Trek of Melbourne has always meet my needs and or exceeded my expectations.
The service at Melbourne Trek is great. Paul, the technician, is ALWAYS gracious and respectful to me. NEVER an issue with him. I explain the situation to him. We discuss options and solutions. Again, just great. Please do not lose him. Wonderful reason to continue my partnership with Melbourne Trek
On a very busy day, Wednesday, Anthony was great. He helped us purchase the right bicycle and assisted us through the end. He installed the water bottle holder and allowed us to take the bicycle out for several rides.