I like the quality of Trek bikes and gear. I ride for exercise and don't want time unnecessarily on repairs and with Trek I don't. I let my Trek shop tune up my bike sometimes and they do an excellent job. They are a great resource when I'm in need of bike maintenance advice. I especially like that they know me by name.
A big thank you to the two employees on Tuesday who immediately took a look at my bike and replaced the leaking inner tube in minutes, and for a reasonable price!
Was told that it would take a couple of days for my work order to be finished. It was done well before time. Was extremely happy with the fast service. Will be using them to service my bike again
Product availability as well as staff knowledge. The team here is helpful without instantly trying to sell a bike. I came in for a saddle and they were spot on. Friendly and can carry a conversation to boot. I’ll keep stopping by anytime I’m in the area.