Goodale's Bike Shop Nashua Googlemaps

   6119 Reviews
14b Broad St
Nashua, NH 03064
6038822111
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Recent Reviews:


Great selection of cycling products. Great, attentive staff.
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I took my bike in for a front bearing that was loose, and the tech took the time to find a bearing that would work as good as the stock one, as the part needed was not in stock and the bike was needed for a bike trip for local boy scout troop 410 for the cycling merit badge.. it was a huge help to get it fixed that day.
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Goodales never disappoints! It’s about a 2 hour round trip drive from my home but well worth it. Great selection of bikes, gear, and accessories at very competitive prices, all in sales tax-free NH. The staff pays attention and works towards very positive resolutions of any issues, concerns, and inquiries that I have had. Another plus is that if they don’t know the answer, they don’t make something up but instead, they check other sources and get back to me in a timely manner. Much appreciated. I’ve not had a chance to use their Service department yet but fully expect it to meet the high standards set in the Sales department. Finally, the actual store is a really nice place to visit; easy to walk around, peruse their inventory, and talk bike. I highly recommend Goodales in Nashua, NH.
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Nick was very patient answered all of are questions. Three guys stayed late on Sunday afternoon to get the bikes ready to take home that day.
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I found service team to be knowledgeable. The end result was a reconditioned, well-running bike. Although the price was expensive, the overall experience was great.
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10 out of 10 best in class for products and services! Five stars absolutely would recommend!
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Very friendly , knowledgeable Staff
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Tech were great to work with.
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Service associate was very knowledgeable and helpful with picking the right parts for my bike. Just wish it was easier to reach the service dept via phone.
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I had gone to the shop with hopes of making my existing bikes more comfortable to ride, but the cost to do so far out weights feasibility. I looked at a couple bikes that met my needs and were in the range of repairs on the old bike. Customer service was exceptional in both service and sales.
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Jake did a great job getting me set up. Resolved a possible leak with the rear shock and fitted the bike perfectly.
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I came in to your store to learn about an E-Bike. Met a sales person named Griffin. He was courteous, patient and knowledgeable. He explained all the features and answered all my questions. I choose a bike and Griffin set it up for a trial ride. He then helped me with the accessories that I needed. Took care of the paperwork and took the bike to service to have the sear changed out and the bike checked out. He brought me a packet and explained all that was in it. When the bike was ready, Griffin loaded it into my SUV and wished me happy riding. Give him a 10. Great experience and I have my first E bike. I'm 75!
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Quality, variety
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Have multiple people that are knowledgeable about products. Willingness of senior staff to aid more junior staff, always cheerfully to the junior staff & customers. Frankness / honesty in use of products by Goodale associates and good description of pros & cons.
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You guys are great there. Very friendly and knowledgeable. My only criticism and I completely understand that this is very hard to manage, is the time I've waited in line there a few times for service. People love to talk about themselves (people meaning customers) and I just feel that the staff could stand to move the line along when there is a long queue. For example, when I picked up my bike this week, there was a guy there who the person that worked there had said bye to and handed him his receipt, and the customer talked for another 5 minutes about the weather and how he hoped it would rain so that he could get his bike back faster. All while I was just standing there waiting in line. I get that it's so hard because you want to be friendly but when people go on and on and there is a line, it's not ideal.
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Jake provided great advice and service. Very pleasant and engaging with all the customers, and he juggled a handful of us who walked in around the same time. Although only coming in for a new tire, he quickly checked out other parts and made minor adjustments. Top marks, and is one reason why I go out of my way to get there.
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The service is great, and the work is always done well on our bike. I am totally impressed with the caring service of lending a loan bike while we adjust to having to buy another bike in the coming weeks. My son was heartbroken when his bike was recently stolen at his work using bolt cutters. So many thanks, and we will be in as soon as we are moved to a new address to get a new bike and return yours.
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Always welcoming and helpful staff.
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Customer service is exceptional. We had Cam, regardless of age, he was great with myself, wife and daughter
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Very knowledgeable, friendly staff. There were so many options to choose from with the ability to test out the bikes. I would highly recommend Goodale’s to anyone looking for a great bike and an excellent experience.
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