Trek Bicycle Newington Googlemaps

   4255 Reviews
1030 Main St
Newington, CT 06111
860-667-0857
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Recent Reviews:


service was fast

Quck service

The selection is great, the customer service is the best.

We like the quality and the excellent service we received from your associate, David.

New tech John was easy to interact and went the extra mile to win business in the customer. A much easier experience then previously experienced in the past.

Guys at shop were great. Dropped what they were doing to quickly address a problem with my bike and found a perfect sized light for my bike. Thank you!

Excellent crew at Trek Newington. The sales people are super knowledgeable, and take the time to ask questions to ensure you purchase the right bike and accessories. Service is also excellent with clear communication and outstanding work. Trek Newington should be your first stop for sales and service if you are in need. While I have to travel a bit to get there, I will continue to do so. Thanks for all that you do.

I am new to the sport and Zack at Trek Newington was very knowledgeable, helpful, and patient as I went through the process of getting fitted for and buying my first bike. I would highly recommend.

Received professional and courteous service from the moment I walked in the door at Trek Bicycle Newington. Zac heartedly greeted me and answered my questions before turning me over to John, the bike mechanic who was going to do a safety check and install new pedals. He efficiently checked my bike and then held the door open upon my exit. Been a customer for years and will be for many years. Betsy C

Great dependable service and products!

Trek products

Friendly, knowledgeable service

I appreciated the knowledge of the service techs and the tips they provided for future rides and maintenance

Very friendly, knowledgable and competent.

I always have a good experience with them.

Employees treated me with respect, kindness and patience. I was able to get my 3 bikes serviced in a reasonable time. Both my daughters were in the store that day. One daughter bought a double bike trailer for her 2 year old and my other daughter bought a new bike for her daughter. She was happy with the service she received as well as the trade in policy. The price of the new bike had risen quite a bit in less than a year ($445 to $585 for same bike) but I am not sure who is responsible for setting the prices. It would be nice if they had some type of loyalty program to help reduce the price a little since we have bought a number of bikes over the years and now my daughters are continuing to buy bicycles. That would be my only suggestion. Customer service and products are great.

Very good service

Personal service, above and beyond assisting me with my flat tire. Also added oil to my dry chain to help smooth out shifting gears and even loaded my bike back into the car for me. Great products and professional staff

Great in store service - the employee that helped us was knowledgeable and friendly. We received the bike with the accessories the same day.

I really appreciated finding a bike that fit me and my size and the service was very accommodating especially for some one like myself who is new to biking in general. Their patience was noted and their knowledge on bikes made me feel as if I were in the right hands.