Trek Bicycle Oakland Googlemaps

   738 Reviews
1120 Lake Air Dr Suite# 200
Oakland, CA 94610
510-570-3885
Visit Website

Recent Reviews:


This is the first bike I’ve bought for myself in my adult life. I had no idea about bikes, Ryan and Luca answered all the questions I had so I wouldn’t leave with any regrets. They fit me in to the right bike and educated me along the way. Great customer service and I highly recommend you see them. I’ll definitely be coming back!
Report a concern

Great service. Ryan was very helpful and did quick repairs while I waited.
Report a concern

Service was excellent. Brought in a broken wheel from a bike, not purchased at the store. Staff took the time to help us out, did a great job with quick turnaround. My plan is to save enough money to buy an e-bike and keep using this team and store.
Report a concern

Ryan is very helpful for service
Report a concern

I've had my Trek Rail for a couple of years now, and the after-the-sale service has always been fast friendly and reasonable. Just exchanged a tire - no receipt needed because of course, they remember the day I bought it. Probably three months ago. Love this place.
Report a concern

Very knowledge, friendly, and easy to talk to the team.
Report a concern

Ryan and Luca at Trek Oakland are so helpful and nice! Thank you for always taking the time.
Report a concern

Friendly helpful staff
Report a concern

Friendly and knowledgeable staff!!
Report a concern

Luca was great. He was informative and knowledgeable. Kept in the loop throughout the ordering process and he even followed up to see how I enjoyed the bike.
Report a concern

Great service!
Report a concern

Nice bikes
Report a concern

Great knowledgable service
Report a concern

Great service, kind staff, fast turnaround time
Report a concern

Best Trek ever!
Report a concern

The personable, courteous and professional attitude of the staff. They go out of their way to be customer-focused, not merely addressing the reason for the visit, but going beyond that to also provide important advice to promote the safety and ride enhancement.
Report a concern

Everything. But what stands out is the service and knowledge that Ryan and his team provide (including the mechanic).
Report a concern

The staff at Trek Bicycle Oakland is always excellent, providing efficient and thorough repairs and tune-ups for my bicycle. When I recently brought in my e-bike with a flat tire, Luka (sp?) carefully reviewed both tires, determining that I was in need of a new tire, not just inner tube. Their work was completed within the hour, with both present staff (including the manager) both being friendly and helpful.
Report a concern

Timely , cost effective service
Report a concern

The manager was super nice and patient! We had several issues emanating from the fact that my husband has Alzheimer’s and issues must be kept simple. The manager helped us make a good decision!
Report a concern