Trek Bicycle Oakland Googlemaps

   596 Reviews
1120 Lake Air Dr Suite# 200
Oakland, CA 94610
510-570-3885
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Recent Reviews:


I had a very pleasant experience with Jose. I have ordered shoes in a way too small size for pickup, and Jose helped me get one of the remaining pairs to the shop. Upon pickup, he helped me put the cleats on the new shoes. Extremely helpful and a pleasant experience.
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The crew is incredibly friendly and helpful. They take great care of their customers, offering advice without pushing services.
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The whole process of purchasing a bike was straightforward and the staff made it so easy. I was able to hold the bike with a deposit and then check it out and complete the purchase in person. The staff was incredibly helpful and well-informed and answered all my questions. I'm really happy to have found my son's birthday bike(!) at this shop!
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I liked that my bike came assembled and checked.
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They are best bike shop in Oakland!
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Great people, service and products.
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Thank you for the great service
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Very good overall service to customers
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Very knowledgeable and helpful team.
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Great service!
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Friendly, knowledgeable, and easy to work with. Ryan and the crew at Trek's Grand Lake shop are awesome.
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Always welcoming and great service.
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Customer service was stellar. The whole vibe of the place is friendly, which you don't find it in every bike store. Ryan worked with us to find 2 great bikes that would meet our needs within our budget, and when one bike arrived with a faulty part they found it first, did a labor-intensive work-around and kept me informed the whole way. The bike seems amazing though I haven't been able to take it out yet.
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Fantastic service, knowledgeable, these people know bikes.
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Friendly helpful service!
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Excellent service. High knowledge level. Very professional.
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Not the cheapest, but they don't try to sell me on things I don't need. If a product doesn't fit my requirements they tell me. If I have a small problem that can be fixed in a couple minutes, they will often fix it free of charge. So I'm happy to come back for the premium-price service. Service times are pretty fast overall and they seem to have enough space in the back. It hasn't happened that I haven't at least been able to drop off my bike
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Always friendly, efficient, thorough service by all the employees. Clean facility. Good offers, e.g., discounted helmets.
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Jose was very helpful when I was ordering my bike. Ryan was friendly and knowledgable when I picked up my bike after it was ready.
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The service we received was friendly, fast, and thorough.
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