Staff here is always super friendly and helpful, listen to any concerns about your bike or needs for accessories, happily talk about biking in general and are not pushy at all.
Great customer service, staff helped us find what we were looking for and were friendly and knowledgeable about how to process our transaction as tax exempt and ensuring our needs were met.
You have every bike-related thing that I've ever needed. You guys once fixed a flat for free because you hadn't seen a microscopic piece of glass that had caused a flat a few days previous. Also, your willingness to pick up and drop off bikes for repair is a great service. I can see myself using it in the future.
Purchased online and they were very friendly and responsive when I called to confirm it was in stock. Then I drove from Chicago to pick my bike up from the store earlier today and they were super nice and very helpful. Great experience overall.
I received quick service with a genuine concern to solve the problem of a non-functioning speedometer. They took logical steps to eliminate simple problems before moving on the more expensive remedies.
The service was great and extremely friendly. I was impressed by the professionalism and knowledge of the bikes. I would very happy and satisfied with the overall experience.