I get good service with Trek bikes and have had five different bikes. That may not be as many as some.
I just wish I had waited on my e bike instead of getting a first generation road bike and waited for the next generation. Since Trek has went with a different assist . They have service this one I have and have done well with the bike for me. I just would have like the newer set ups.
Trek has the best customer service. They are always so knowledgeable and friendly with all my questions and concerns. They are prompt and responsive. I will always go to Trek for my cycling needs.
Ice store in a great location; good products on the shelf and the staff are great help from bike setup, preventative maintenance, or just getting you to a new trail in the area to explore. Thank you guys!
I went to Trek in OKC about a year ago because my wife and I decided we wanted to start riding bikes. After looking at a few options when we visited here and we were met with great enthusiasm. We had a lot of questions and everything was answered. So we bought 2 bikes and a Kuat bike rack and everything thing else we needed accessories and so on. I had the bikes serviced just recently and it was great also. I would recommend Trek OKC .
The bike and equipment are excellent but it’s the crew at the OKC store who made the experience exceptional. Way above and beyond helping to select the appropriate bike for my skill and ability, helping to assemble it and the accessories, and ensure I had what I needed to leave the store totally ready to go. Just excellent customer service and it is clear these guys know their stuff. Thanks!
Super outstanding service and support ever since I bought my Madone new at Trek Bicycle Oklahoma City in 2020. Ryan is the perfect person to be store manager, and Mike & Eduardo are highly skilled bike mechanics.
I would recommend your store to anyone...and in fact I've done that twice this week!
Great company and great staff.
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