I took my e-bike in for rear wheel gear sprocket repair, they had the replacement part in stock. 1:5 hours after leaving Trek they reached out to tell me It was repaired and ready to ride !! Final cost was less than dropoff quote.Very friendly, skilled and helping staff.Definitely a (10) on this one! William Hatchell, 72 year old bike rider
That you are local! Did not want to deal with shipping and emailing or on phone with someone , somewhere . Locally available maintenance and repair help if needed .