Trek Bicycle Omaha Midtown Googlemaps

   2596 Reviews
7214 Jones St
Omaha, NE 68114
423-797-8735
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Recent Reviews:


Promptness Friendly Knowledgeable
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Good work, done quickly.
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The entire staff was VERY was crazy busy. Yet, each was smiling and answering question in a friendly and helpful manner. The bike parts I needs were in stock and mounted in short order.
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Helpful insight into problem and they were able to repair quickly.
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It was my first bike for myself, felt good to at least be given feedback or suggestions.
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The products are great and the service excellent
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Customer service was outstanding. It was very helpful to have a way to have three bikes picked up from my house and then delivered when completed. Also, having options on service levels on bikes was helpful for my budget. Finally, my contact went above and beyond to resource a youth bike when mine was beyond repair, and found a place to donate those parts.
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Staff were thoughtful and specific about recommendations, inviting me to take the bike out for as many test runs and adjustments as I would like to make sure that I was satisfied before leaving the shop. They were not pushy and wanted me to be very happy with my choices and only to get the bike if I was sure after checking with my family. I am excited to come back for the 30 day checkup!
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People are always willing to help, they provide great service and I'm a big fan of the Trek bike line.
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Quality products, great selection. Friendly employees, who what to help you and not charge you for unnecessary repair services.
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Customer Service is outstanding. You take the time to talk to me, for as long as I need, about anything I want to talk about in the world of bicycles. That seems to me an increasingly rare quality in businesses today. The quality of Trek products is superb, and you sell accessories at reasonable prices. Winning combination overall. Much appreciated!!
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The staff was super helpful (shout-out to Casey) and they were very dedicated to helping me find the right fit for myself
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Chris, Michelle, and the whole team were great to work with. They helped me get the bike set up just right, were on time, and all around exceptional!
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Always great quality bikes, accessories, people. Always quick service when in need of brake pads, brake wire, chain lube 👍
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Quick response! Available parts 10% BBC discount
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In town for the triathlon. These guys were awesome with last minute pre race needs. Thanks!
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Chris at Midtown Trek was amazing to work with. He helped me find the right shoe size, the right cleats and even helped me practice clicking in and out of the pedals. The guys there are awesome! A true help for a rookie biker.
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Everyone is super friendly and helpful. Customer service is excellent!
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It's the guy I work with, the first time I went there I felt like he really was worried about me and my bike needs.
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Our salesperson was awesome. She is an avid cyclist and provided me with great information. She was not pushy and listened to my wants guiding me to a a bike that will fit my needs while not trying to push me to anything more expensive.
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