Trek Bicycle Omaha Midtown Googlemaps

   2604 Reviews
7214 Jones St
Omaha, NE 68114
423-797-8735
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Recent Reviews:


Staff listened with patience
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People and products are great!!
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Chris, Brandon, and the staff at Midtown are absolutely fantastic. They literally dropped everything they were doing to try to seat and install my new Pirelli P ZERO RACE tires on my Zipp rims, just so I could be done and back to riding ASAP. They truly went the extra mile by: 1. Redoing both tires to seat them perfectly. 2. Aligned the lettering on the tires to match up with the lettering on the rims, which was TOP NOTCH PROFESSIONALISM. They converted everything to tubeless, and did an excellent job. I just rode them today, and I actually like them better than my old Continental GP5K’s. Trek Midtown’s products are excellent, and I would HIGHLY recommend this place to any serious/PRO cycling enthusiast.
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I appreciate getting my bike repaired while I waited. Very convenient
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Phoned in about getting tires. They were waiting for me when I arrived.
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Very helpful! Speedy service and all around just a great store with great products! Keep up the spectacular work!
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The staff are very knowledgeable and listen to customer concerns with their bikes. Very friendly too.
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Appreciate very much the assistance given to measure two kids who need bikes! Very helpful through the process
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Service by the employees is amazing!
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I have found the staff to be friendly, knowledgeable and helpful. In the past, I’ve only made purchases. This is my first time using service. The staff are helpful and attentive to my questions and needs.
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Great staff.
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Promptness Friendly Knowledgeable
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Good work, done quickly.
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The entire staff was VERY was crazy busy. Yet, each was smiling and answering question in a friendly and helpful manner. The bike parts I needs were in stock and mounted in short order.
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Helpful insight into problem and they were able to repair quickly.
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It was my first bike for myself, felt good to at least be given feedback or suggestions.
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The products are great and the service excellent
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Customer service was outstanding. It was very helpful to have a way to have three bikes picked up from my house and then delivered when completed. Also, having options on service levels on bikes was helpful for my budget. Finally, my contact went above and beyond to resource a youth bike when mine was beyond repair, and found a place to donate those parts.
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Staff were thoughtful and specific about recommendations, inviting me to take the bike out for as many test runs and adjustments as I would like to make sure that I was satisfied before leaving the shop. They were not pushy and wanted me to be very happy with my choices and only to get the bike if I was sure after checking with my family. I am excited to come back for the 30 day checkup!
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People are always willing to help, they provide great service and I'm a big fan of the Trek bike line.
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