The facility is well equipped, and inviting, but the most important asset is the staff. With each visit, they are welcoming, competent and ready to help with each and every cycling need. Really impressive.
The service is phenomenal. John and the rest of the service team do excellent work with an appropriate turnaround time. It has taken me a long time to find reliable bicycle mechanics and those who can handle a tandem. The team at Trek College Park are people I can trust to get it done right.
I needed new tubes for my bike tires. We discussed that the tires should really be changed too as they were at least 3 years old and not in good shape. I agreed to that and a minor tuneup. The costs were all given to me before they started, they promised the bike to ready the next day, and I was called the next day to come pick it up earlier than I had expected.
The bike was all cleaned up and looks new. Great job! I would definitely recommend them for service with 5 stars!
Linda
From the first phone call, to the drop and pick up. Everyone Lee, John, Becka and Justin all were very helpful and I felt like all of them enjoyed their job and being at work. I also was impressed that I was able to have my wheels repairs in less than 24 hours. You four have won my business moving forward. Thank you all for being so professional and engaging to help me with my repair in time to ride for MS
Jason Holland
Excellent variety of products in stock. Rebecca, our salesgirl, was polite, knowledgeable and professional.
Service had my new bike tuned, prepped and ready to go. First day over 20miles and can’t wait for the next 20+.