Just stop by for air. I got a flat while on my ride and still need to go 30 miles home. They were kind enough to give me air and filled up my water bottles with electrolytes. Amazing customer service.
The staff members are skilled, knowledgeable, helpful and also patient. The level of customer service is very high in my experience. The people who work here are the best. Their passion for the hardware of the sport (and hobby) is front and center. And the bikes are of high quality, of course. THANK YOU
I really like the team at Trek Palm Springs! They all provide excellent customer service; are always helpful and kind; are very knowledgeable, professional, and respectful; and they have a fun and positive attitude!
I also really like that there is a large variety of bicycles to chose from when deciding to purchase one, that they prepare and install accessories on a new bike without additional costs involved, and that the first year "is on us" (free Level 1 Service package). I also appreciate how your store is filled with so many different products that a customer will need, once they buy a bicycle. No need to search anywhere else for helmets, lights, locks, tires, racks, attire, etc. Plus, any maintenance/repair service is quick and priced fairly.
And lets not forget about the lounge: delicious snacks and beverages!
Highly recommend giving Trek Palm Springs your business because of how you will be treated - not as a stranger, but as a friend - today and always! :)
The people working at the front desk were
very helpful and explained things thoroughly which is important to me since I haven't been on a bike in years.
Great service really friendly.
Had a lot of patience with me.. took me a little longer to pick up my bike and they were so cool about it.
I will definitely use Trek Bicycle Shop for my local go to for everything bikes!
Terrific service, I recently had a service level2 done on my Emonda that I bought from Redbarn.
Very pleased, corrected a long standing problem I had with the head tube.