Trek Bicycle Palm Springs Googlemaps

   973 Reviews
611 S Palm Canyon Dr
Palm Springs, CA 92264
760-325-9319
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Recent Reviews:


Great and friendly help!!
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Everything about this store is top notch from the minute you walk in you get five star service. They will take care of you. They will service your bikes and make you feel like they really care about your bike and your ride. I would recommend them to anybody if you wanna go somewhere and get your bike taken care of and get great service and a little refreshment while you’re there I recommend track in Palm Springs.
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Love your service! great environment. I needed help with my bike tires(tubes). First rate treatment. Feel bad...don't remember the guy's name who helped me. A big guy. He took the time to check out my tires and found out my tires were woefully under inflated....At just 18 and 10 pounds...Yikes! The bike is riding like a champ. I don't currently own a car, so my bike is critical..... Thanks! John
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Great store, excellent service, knowledgeable and friendly people.
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everything
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John, in the Palm Springs store, was terrific to work with. He was very patient and helpful in helping me choose my new bicycle.
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Great service personnel who are a huge improvement from prior years before current ownership.
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Availability of products. Service.
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Had a great experience with John at the Palm Springs store! Just bought a new eBike and it arrived with a punctured tire tube. Brought the bike down to Trek 45 minutes before they closed and John quickly replaced the tube and we were good to go! Thanks Trek!
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Awesome experience from the moment I walked into the store. Your staff are friendly, professional and very knowledgeable
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Wendy, Zach and John are true professionals and experts at their craft. I’m incredibly grateful for the lengths they’ve gone to to set me up with the perfect bike—twice now.
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Wendy was our salesperson. She was friendly, very knowledgable and listened to our needs. She was outstanding!
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Pleasant employees, helpful and thorough.
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I recently purchased my first electric bike thanks to the help of the staff at the Palm Springs location. I was greeted by a friendly and very knowledgable employee (Wendy) who answered all questions I had and explained everything excellently. She found a bike that had everything I needed, and after test driving it was an easy decision. All staff in the store were friendly. During my first ride I unfortunately ran over a strip on nails on a bike path, after taking the bike in for repair, the staff were helpful and reassuring (one employee even showed me a photo of his bike from the night before where they ran over a nail as well). Overall, I had a great experience shopping for my first electric bike thanks to the employees at the store.
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Just stop by for air. I got a flat while on my ride and still need to go 30 miles home. They were kind enough to give me air and filled up my water bottles with electrolytes. Amazing customer service.
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The staff members are skilled, knowledgeable, helpful and also patient. The level of customer service is very high in my experience. The people who work here are the best. Their passion for the hardware of the sport (and hobby) is front and center. And the bikes are of high quality, of course. THANK YOU
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Great caring and lovely people
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nice people. good service
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I really like the team at Trek Palm Springs! They all provide excellent customer service; are always helpful and kind; are very knowledgeable, professional, and respectful; and they have a fun and positive attitude! I also really like that there is a large variety of bicycles to chose from when deciding to purchase one, that they prepare and install accessories on a new bike without additional costs involved, and that the first year "is on us" (free Level 1 Service package). I also appreciate how your store is filled with so many different products that a customer will need, once they buy a bicycle. No need to search anywhere else for helmets, lights, locks, tires, racks, attire, etc. Plus, any maintenance/repair service is quick and priced fairly. And lets not forget about the lounge: delicious snacks and beverages! Highly recommend giving Trek Palm Springs your business because of how you will be treated - not as a stranger, but as a friend - today and always! :)
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Friendly, expert service. Great employees They are truly there to please their customers. I highly recommend this business.
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