We were greeted and helped right away. Looking for a kids bike and were explained what the size options were and how they would work for the child we were buying for.
I recently went to the Trek Bicycle Paramus location after the Edgewater store closed, and I had a really good experience. Kyle was super helpful. I had to leave my bike there for a tune-up, and since Paramus is much farther than the Edgewater location I used to go to, I was a bit bummed out about having to come back. But he ended up bringing my bike back to me himself, which was such a thoughtful gesture. Really appreciated the service—thank you!
Excellent, knowledgeable customer service. I
Bought the Kuau Sherpa and love it so far! Bikes stay super sturdy on the rack even on curvy, bunpyt country roads