Excellent customer service! I was notified when my order was ready and applied my coupon without a problem. Also, I was helped with additional products. Great experience for me.
The staff are friendly and highly knowledgeable. I never feel that recommended services are excessive or unneeded. Repairs have always been completed on time and professionally.
I came in twice before buying a bike. Each time was greated with help answer questions and kindness. After testing multiple bikes I felt like goldilocks and the trek was "just right" and the customer service was icing on the cake.
Great service! Listened to what I had to say, took a good look at things with me and notes when I dropped off, got an awesome report about everything that had been checked/done when my bike was ready. Much better experience than I've had at other shops recently.
Thank you!