Trek Bicycle Parmer Googlemaps

   2866 Reviews
9900 W Parmer Lane
Austin, TX 78717
5126376890
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Recent Reviews:


Qu8ck and friendly service
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Excellent Customer Service
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Had an awesome customer experience, from the moment I walked in the door. Caitlin made sure all my questions were answered every step of the way.
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As always.. great advice, great service. It is always a pleasant experience to shop at this location. Very knowable and experience staff.
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The sales and service people are great! They listened to my issues, recommended a course of action and service took care of the implementation.
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Excellent service and a very patient and knowledgeable staff make this an excellent stop for cycling related shopping.
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I got one of Trek's more unique offerings, the Fetch+ 4 and I love it. It lets me keep my kids in the bucket ahead of me while I drive and has a lot of handy features like a drop seat and a CVT hub I didn't know I wanted until I had them. Honestly, I was a little hesitant at first to buy this style of bicycle since the shop didn't have much experience with the style, but I'm glad I did and I'm glad I bought it from this shop rather than getting one of the other brand's similar style bicycles without a store attached. It has had a learning curve for both me and the mechanics at the shop to figure out, but they have been very diligent about it. I'd recommend Trek Parmer to anyone looking for a bicycle shop in the area.
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You're welcoming atmosphere helps me feel comfortable asking dumb questions. The staff is always very helpful/patient/insightful. This time - the shop guys gave me a critical brake tuning on my new baby - and (this is slightly magical...) - got me in and out on the same day (there are few things finer than getting your bike back from a mechanic/shop on the same day...). Thanks - hope you feel appreciated.
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Friendly, helpful, good service
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Great staff and a good selection.
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Professional and helpful staff!
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Great Service and great people! My favorite salesperson is Caitlin!
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I love my local trek service department. I also love walking into the store due to the friendly atmosphere and people working there. My only issue with Trek is with the parent brand and them supporting police with bikes. Maybe sell unbranded bikes to cops and maybe I will spend more money at the shop.
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Excellent, Fast and friendly service. This Trek location always has superb customer service.
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I had my bike in for service recently. The team is very knowledgeable and helpful. Repairs were completed on time and explained fully.
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great people to deal with
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Honest and professional. I can trust any bike they put underneath me to be safe and dependable.
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People are knowledgeable and helpful
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It looks very good after being repaired.
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Always have what I need
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