Great quality bikes and products. Sean has been very helpful in helping our son find the right bike for his size and bike riding needs. We've learned so much about how to care for the bike. We bought several accessories as well. Overall great experience!
Sean at Trek Pasadena delivered one of the best customer experiences I’ve ever had, across any setting. Not just once, but consistently across three separate interactions, both over the phone and in store. Thanks again Sean - you are the man!!
The gentleman who helped me out was very knowledgeable, very helpful,. I purchased a bike for my 2 1/2 year-old daughter. It’s her first bike. My first bike was also a trek. Now I’m trying to get back and buy an electric mountain bike, full suspension, but I have to wait until I can afford it. He was very kind, very empathetic. Very helpful. I’ll be definitely coming back. I prefer track over any other bike company out there.
This store has the kindest service I have ever received. Shoutout to Sean who treated me with the utmost hospitality and respect when I was having a pretty terrible day.