Trek Bicycle Pasadena Googlemaps

   2460 Reviews
323 S Arroyo Parkway
Pasadena, CA 91105
626-377-4114
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Recent Reviews:


Great customer service! A special thanks to Sean who made the process extremely easy.
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Good lineup of products - including Rafa, and a knowledgeable, friendly staff.
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Truly wonderful customer service, both from your HQ (I purchased my e-bike online) and the Pasadena store staff. Everyone went out of their way to help and were super helpful. I’ve been telling all my friends about the bike, and about the customer service.
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Team was courteous and provided quick service. My bike is in great shape now.
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This is my faborite bike shop
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Great customer, service, knowledgeable, staff, clean store, and nice variety of products
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Working with Sean was pleasant, he is knowledgeable and represents the brand very well,
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Very friendly staff that took a lot of time to learn about me and what I am looking for in a bike. Paired me with a bike that met my needs
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Humberto went above and beyond to help me out.
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Service was excellent, above expectations, easy, and thoughtful. Off the charts! Offering a wheel to ride while mine was in the shop was totally unexpected and the best offer I’ve ever had from any service shop. Within minutes my cassette and brake were switched to the loaner -and within 2 hours I was out on my bike on the trails, enjoying the afternoon and happy to test a different wheel!
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Los productos son los mejores a nivel mundial Las bicicletas en todas su presentaciones , especialmente las de ruta profesional de alta competencia . El servicio de sus funcionarios especialmente Romi y sus compañeros de atención , muy atentos y dispuestos a asesorar al cliente .
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Good quality and services, plus the staff is very kind and helpful
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It’s great that the staffs in the store like to engage and assist the customers.
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The Pasadena Trek team is always awesome, helpful and knowledgeable.
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The staff at the Trek store were friendly, attentive, informative, and quite helpful. The in-store service was prompt and efficient and there was a timely email followup with specific details for two specialty products that I needed to acquire for a high-end bike that I was recently given. A very pleasant experience! Kudos!
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Pasadena Trek is the best bike shop I have ever purchased and serviced my bike/s. Kind and knowledgeable service every visit. Thank you!
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Faye was incredibly helpful - thank you!
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Sean....he's the best!
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Everything
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I thought there was a good inventory for the different types of bikes available. I thought the bike purchase and setup services were also good.
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