Trek Bicycle Pasadena Googlemaps

   2471 Reviews
323 S Arroyo Parkway
Pasadena, CA 91105
626-377-4114
Visit Website

Recent Reviews:


PARTS AND CUSTOMER CARE WHOEVER HELP ME WERE SKILLED AND EXPERIENCED THANKS.THERE IS NOT PERSONAL CARE ABOUT PARTS ISSUES ON THESE DAYS
Report a concern

The team at this store is the very best. Great customer care and service!!
Report a concern

The shop was very welcoming with nice staff and a great location. I really enjoy buying things online and shipping them free to the store and doing more shopping for all kinds of things when I pick up. Thanks!
Report a concern

Excellent quality combined with a very high degree of product support and customer service.
Report a concern

Humberto was really great. He made me feel comfortable asking questions and was very knowledgeable and friendly. The whole experience was great, especially as a woman who isn't as familiar with bikes and has had SO MANY awful experiences at bike shops.
Report a concern

Everyone at Trek bike shop was so kind and helpful. They serviced my bike and it worked wonderfully. I will definitely be back, and recommend this shop to everyone. The staff and shop are great. 5 stars. Thank you.
Report a concern

Everyone was super helpful. I literally knew nothing about bikes and I went back several times as I gathered more and more information. I never felt pressured to buy anything. I could have easily taken the info and saved a lot of money buying something used but I appreciated all of the help and I will be going back over and over for advice and future services/products
Report a concern

Great staff and customer service!
Report a concern

Everything
Report a concern

HUMBERTO!!! Dude rocks, gets you what you need, suggests what you might need but isnt pushy or judgey about it, just solid advice and a killer ally in getting your new bike. Bike was clean and ready and i couldnt be happier.
Report a concern

Service and warranty support are always exceptional.
Report a concern

Friendly staff
Report a concern

I bought my Trek Rail emtb from this fine store, 3 years ago. And I just love the darn thing! I do pretty much EVERY outdoors activity you can imagine, but riding my emtb in our local mountains, is right near the TOP of my favorite things to do! A couple of days ago, I called ahead, to make sure the Pasadena Trek store had two sets of brake pads for my bike. After arriving, and with a bit of checking in their inventory, I returned home with exactly what I needed. I know people frequently use other sources to get their bike parts, etc., but going in person.....you know before you leave, that caring employees will do the best they can for you, including Christian (?), the Service Manager, and, the other employee who sold me the brake pads. I look forward to returning to the Pasadena Trek store for any future parts or bike purchases! Just makes life......easier.
Report a concern

Good selection of bikes. Great customer service.
Report a concern

Good service and staff.
Report a concern

Quality products. Excellent service. Please keep it up.
Report a concern

Trek products (esp. brand Trek) can easily rank high between other brands in terms of quality and functionality. Prices during sales are also affordable. Trek Pasadena is a lovely place to go. The shop team are respectful. Humberto and Sean have the technical and sale experience you needed in shopping.
Report a concern

Fast repair service and caring associates along with good value and prices.
Report a concern

Promotions and new product services
Report a concern

Good technicians
Report a concern