Trek Bicycle Pasadena Googlemaps

   2670 Reviews
323 S Arroyo Parkway
Pasadena, CA 91105
626-377-4114
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Recent Reviews:


Great service

Great and prompt service - took care of the issue on the spot

I like the bikes and I like the service (Humberto at the Pasadena store was very helpful! Thank you!).

Great quality bikes and products. Sean has been very helpful in helping our son find the right bike for his size and bike riding needs. We've learned so much about how to care for the bike. We bought several accessories as well. Overall great experience!

Convenient location with inventory in stock of the item I was seeking.

Staff is well informed and beyond helpful, willing to accommodate requests other shops hesitate to.

Great customer service. Knowledgeable. Helpful. They had the product I needed. Thank you.

Sean, the rep, was incredibly helpful with bike selection!

Very good service and good merchandise

Your service people are nice and knowledgeable

Good quality. Friendly staff. Fast service.

Staff are incredibly helpful and knowledgeable about all things cycling related. Well stocked on products. The store is also clean and ordered nicely.

Thanks to Sean for all the help and the full service to take a bike home ..

The technicians at Trek Pasadena are exceptional. I leave knowing what they did and why. Never an upsell.

Great quality for the price! Super friendly, professional and knowledgeable staff!

Reliable service. Techs are very knowledgable and are very communicative to needs and what you are looking for and catching what needs replacing.

Great customer service and friendly personnel to help with all of your questions

Sean at Trek Pasadena delivered one of the best customer experiences I’ve ever had, across any setting. Not just once, but consistently across three separate interactions, both over the phone and in store. Thanks again Sean - you are the man!!

The gentleman who helped me out was very knowledgeable, very helpful,. I purchased a bike for my 2 1/2 year-old daughter. It’s her first bike. My first bike was also a trek. Now I’m trying to get back and buy an electric mountain bike, full suspension, but I have to wait until I can afford it. He was very kind, very empathetic. Very helpful. I’ll be definitely coming back. I prefer track over any other bike company out there.

This store has the kindest service I have ever received. Shoutout to Sean who treated me with the utmost hospitality and respect when I was having a pretty terrible day.