service deparment is the absolute best. Remy and Chris are super knowledgeable and go above and beyond to help make things work the best the can. Humberto is incredable and helpful as well. love the shop as a whole, sean runs a great crew.
My recent visit for product and service was convenient.
The store had what I wanted to use in stock and my timing was such that they were able to provide installation that afternoon.
I appreciate the good work and friendly service.
I look forward to patronizing Trek Pasadena again.
Trek Pasadena is literally the best bike shop in the SGV, theyโre staffed with the most friendly and knowledgeable staff. I recommend anybody to visit them for their superior service!
The staff at Trek Bikes Pasadena are second to none. I was helped by 3 different staff members. Each of them were professional, friendly, proactive, and very thorough when it came to answering my questions, educating me and making sure I made a well-informed decision to purchase my bike & equipment/gear.
There is a good variety of bikes, equipment, and gear in-store. They have everything one might need.
- Jalen Woods
Every time I visit, Iโm always impressed by how warmly the staff welcomes my son and me! He always explains everything clearly, handle repairs quickly and professionally, and is incredibly kind and friendly. Highly recommended!
Great quality bikes and products. Sean has been very helpful in helping our son find the right bike for his size and bike riding needs. We've learned so much about how to care for the bike. We bought several accessories as well. Overall great experience!