Good attention from the repair manager.
Took a good look at my bike after I left it, and decided there was no need to replace the bottom bracket. Saved me from an unnecessary cost.
Love the love I mostly get when visiting the store. Whether it is to buy something, to have a problem fixed or just to drool over the bikes, the staff is always cool, friendly and super helpful!
Pete was very nice and straightforward when I came to get my bike serviced. Actually, everyone is interacted with was friendly and made me feel welcome. Definitely will be back!
I enjoyed every part of my experience looking for a bike at Trek in Manayunk. I walked in one day shortly before closing to buy a lock and ended up asking a couple questions about their ebikes. Pete was kind enough to answer some questions about what they had available so I made a point to come back a couple days later and do test rides and compare the different options. Idris was so helpful and probably spent an hour with me going through every feature I wanted and comparing the models. Since the model I had ridden in store was backordered for over a month and I wanted one sooner, he started looking into a different model they had at the warehouse. The best part is that ebike ended up checking all the boxes I wanted, was on sale, arrived in only a couple days, and was ready to go in a week! I'd definitely recommend Trek in Manayunk to anyone in the market for a new bike. The service was great and I look forward to the Trek warranty and trusting them with any maintenance or issues that may come up.