The bike mechanic is top notch. Knows bikes from top to bottom, quick diagnosis, offers options, and very personable. I also appreciate that you take old bike donations for training bike mechanics. I donated my Cannondale H300 after 20 years riding it through Manhattan streets.
Good choice of bikes. Knowledgeable sales personnel. Great help after purchase. Good people who seemed to know all facets of the business; product offerings, product add-ons, service, warrantees, bike operation and maintenance.
I've been in a few times, customer service is excellent and my issues are always solved. I'm just a casual bike rider so I always appreciate the help and kindness