I feel like they want the best for my bike without suggesting lots of other extra and unnecessary services. They meet me at my level and are so helpful along the way.
My bike computer broke which prompted a visit to Trek in Manayunk. I was assisted by Quinn McGunnigle. Quinn was extremely knowledgeable about the products. He was friendly and spent a lot of time confirming that the new computer was paired and working properly. Quinn is definitely a great asset to the team at Trek.