Recent Reviews:
April 5, 2026
Evan Qarana
April 2, 2026
Lidia Bayliss
April 1, 2026
J.T.
April 1, 2026
Katherine Engel
We had a great experience at Trek Pontiac yesterday. Louis was very friendly. He offered to show my teen son how to replace the tube on his bike wheel. This was a great experience. My son was very happy to learn how to replace a bike tube and feels that he will be able to do that again next time it needs to happen. Really great visit, thank you to everyone who was working.
March 29, 2026
R.K.
Your products are very good but that is not what triggers my loyalty and trust. For many years I have gone to Trek in Pontiac, MI because they are knowledgeable, caring, do their best to understand my needs and don't try to up sell me. As a result, I trust them, I tell them more about what I want to achieve in my biking experience and they do their best to understand and help me. I also feel comfortable in referring others because I know they will be helped in the same way.
I understand as a company you need to sell a certain amount of product to both survive and thrive. But if your stores are great at selling and average or poor at service, you will get some sales but lose most of the customers and future business because no one likes to be sold, they like to be helped.
I am in business to sell also, but I know my clients won't do anything and they won't feel safe in sharing themselves until they trust I am there for them. You would think this is academic, but most companies don't behave in this way and end up losing.
March 28, 2026
Ramon Martinez Banuelos
March 28, 2026
J.M.
March 27, 2026
R.M.
March 11, 2026
Jose Efrain Gaona Flores
March 7, 2026
R.R.