Fantastic personal service. Good prices and went above and beyond to get my bike ready for a trip to Sicily. Highly appreciated and would thoroughly recommend
My 1120 frame broke on 4 places. Contacted Trek, took it into Poole. Bike was signed in and a full warranty was honoured. New Frame, bike rebuilt and back into action in a week.
Very impressed and grateful to how I have been treated and and a stressful disaster resolved.
Impressive.
Thank you
Great Service, I purchased through the cycle scheme and had a call within a day of it being approved that my bike was ready. Nice and quick authorisation and handover in stirr
Very helpful and informative, would 100% be signing the praises of Poole based trek, they always take the time to help throughly and talk through all the options
Brilliant professional team and immensely helpful.Great deal and fantastic customer service when I bought a Trek bike a year ago and they returned my bike in as new condition following the one year service this week. Lovely well stocked shop and I couldn’t be happier with the attitude of the staff.