Great store and very helpful staff. Sorted me a great deal on the bike I was looking at. I've bought 3 bikes from the Poole store in as many years and it's been a great experience each time. Couldn't recommend enough
Great service, I was sent a text when part arrived, I called to book in and had repairs completed within a week, I was even given a loan bike to use while mine was being repaired. Repairs completed to a very high standard
Highly professional and friendly staff, well stocked shop and beautifully prepared bikes. Matt and Alex went the extra mile in helping me to select, size and prepare the bike of my dreams. I am very happy with the final product and would wholeheartedly recommend Trek Poole to anyone looking for great advice, attention to detail and wonderful customer service. I cannot speak too highly of the team and Trek bikes.