Trek Bicycle Poole Googlemaps

   703 Reviews
Unit B1 Lifeboat Quay Poole
Poole, Dorset BH15 1SL
01202 122473
Visit Website

Recent Reviews:


Firstly the store is welcoming, free parking is convenient but most of all the staff are really friendly and knowledgeable. Thanks everyone!

The service was great. Extremely helpful and the bikes are fantastic

The service is always absolutely fabulous

Always been a fan of trek bikes, plus have worked in trek dealerships in the past.

Friendly and helpful team

The staff in your Poole store are fantastic, always accommodating and happy to help in any way they can.

Always get a quick and good service

Highly professional and friendly staff, well stocked shop and beautifully prepared bikes. Matt and Alex went the extra mile in helping me to select, size and prepare the bike of my dreams. I am very happy with the final product and would wholeheartedly recommend Trek Poole to anyone looking for great advice, attention to detail and wonderful customer service. I cannot speak too highly of the team and Trek bikes.

The team are very knowledgeable and offer great advice.

great customer service

The team are always knowledgeable about the products and a pleasure to do business with.

Always great service and friendly advice

I took my bike in for its first service and they did it while I waited, as I live some miles away. the staff were so friendly, offering me a selection of drinks and some biscuits and a quiet place to sit. I was joined by the store Manager, Alex, who took time to talk to me about my rising experience and to offer useful training tips for an up coming long distance charity cycle ride. Cannot recommend the Trek Poole store enough!

Informative staff at the Poole branch. Notably Tom and Mat gave a first class service during my purchasing of a new Roscoe 9 mountain bike. 14/03/25

Buying bikes for the children, I liked that the consultant spent the time asking the boys what they would be using the bikes for rather than the ones they thought they wanted. Yes it did cost a bit more money but probably means I wont have to buy another one when they break them. Consultant was friendly and professional. Also liked the engagement and events offered by Trek.

Brilliant staff in the Poole branch.

Products not bad but quite expensive I feel. Their services are very good and they are so friendly❤️ Also very convenient shop.

Friendly one to one service, happy to answer questions and provide different options

The team are always very helpful, friendly and knowledgeable

Very friendly, knowledgeable staff and a good product