Tessa helped me out yesterday to buy a comfortable seat,helmet and a Thule bike rack.I appreciated her informed assistance with this.As an older woman I felt very comfortable with her approach.
Thank you Tessa.
I went into the Port Coquitlam Trek store to buy a bike to get started in road biking. Everyone in the store, especially Tessa were very helpful in helping me navigate my purchase. They helped select which parts and components I would need and explained the differences between parts and which ones made the most sense to choose. They put my bike together when it came in and attached all of the accessories that I had selected and helped me get fit to the bike and went over the basics for what I would need to know. Overall everyone was very helpful and I would gladly recommend this location to anyone looking into getting a new bike!
Have been getting all my service done at Trek since I bought my bike & years ago. Bike is running smoothly ever since. Any issues that may occur or even just an adjustment here and there they do promptly while you wait, That hasn't happened much. Good work
Huge shoutout to the team at Trek Bicycle in Coquitlam.
Every time I walk into the shop, you can tell the staff truly care about bikes and the people who ride them.
Yesterday, I took my bike to the shop for service maintenance and Leo was amazing.
They all take the time to listen, answer questions, and explain things without rushing you. Whether it’s tuning a bike, helping choose gear, or just sharing advice, the service always feels honest and thoughtful.
If you ride in the Tri-Cities area and want a shop where people actually care about the craft and the customer, this is the place.
Thank you for keeping the local cycling community rolling.
Outstanding service from Kevin. He is extremely knowledgeable and attentive. We've bought several bikes from him over the years, and will continue to do so. Highly recommend him and Trek Port Coquitlam to everyone.
Staff are always attentive and helpful and the store has a friendly vibe. The 30-day satisfaction guarantee on Trek products gives peace of mind if you want to buy a product you haven't tried before.