I don't own a Trek bike, but the staff is always ready to help service any brand. The Hollywood crew has always been helpful, friendly and accommodating whenever I need professional service beyond my knowledge as a home mechanic.
Theron was so helpful getting my daughter onto an amazing new bike. He was great with her, giving us a few different bikes to try out and including her in the process. Such a great experience and she's thrilled with the new bike. Thanks Theron! We'll be back for sure.
Theron is always a kind and professional source of information. Chris got us all set up with my boy’s new Trek Marlin. We enjoy our trips to our local Portland Hollywood Trek store. This is my 10 yr old boy’s second new Trek.
I have confidence that the technicians gave me reliable and straightforward information about necessary maintenance for my bike. They are my “go/to” service for bike care.