I appreciate the communication about needed repairs. I appreciate the accessibility of receiving these repairs close to my home. I appreciate the fact that you stood by your timeline and always do with completing repairs. I appreciate your commitment to keeping my bike on the road. I purchased the bike from you, and I need support to maintain it. And I appreciate that if my bike is stolen, you will assist me in reporting it to the insurance company and to the police. This relationship means a lot to me.
Diane
Trek,
Where to start? When I lived in Ohio I had purchased a Trek road bike, which 16 years later is still in amazing condition. I then purchased a couple pre calibers for the kids over the years, and boy have they taken a beating! Since living on the west coast for the last ten years I’ve not been comfortable with the style of road biking, and lacked the experience for the mountains. Some friends have introduced me to it over the last couple years, and I’m really enjoying it. I was picking up some tires for my son’s bike when I saw this on the floor. It’s exactly what I’d been looking for. Thank Theron and the Hollywood Trek team for me, he was incredibly helpful and friendly.