Your employee took the time to explain how to replace the sealant in my tubeless tires, which I had not done before. Appreciated that he explained everything and the items I needed do to this at home.
I appreciate the service the Trek mechanics provide and the friendly way in whch they interact with me. They are incredibly knowledgeable about Trek bikes (of course!), quick to identify problems, skilled at explaining repair options in terms I understand , and to get whatever work is needed done in a timely manner.
Trek Westmoreland is an extremely well managed business. The store manager, Sterling, runs an efficient and courteous store. The mechanics are top-shelf and repairs are made quickly and very reasonably priced.
Brian is hands down the most knowledgeable and friendliest sales person we've ever seen. That, plus their inventory and wonderful service staff will keep us coming back for years to come. 11 out of 10 would recommend
Everyone is very friendly and helpful. Sterling took the time to adjust the bike I was buying so that it was just right for me. Then we repeated the process for a helmet.
Thank you all for the excellent service.
This store is the best! Great knowledgeable staff. They take the time to educate you on what you may need based on your riding style and capabilities. I've not been 'upsold' at at time.
Sean and Sterling in the service department have helped me on a couple of my bikes. They are very knowledgeable bike technicians and have gone above and beyond to help me on my bike builds Two thumbs up!
Shawn at Trek Bicycle Portland Westmoreland service is always amazing to work with! They always have time to look at my bike when I drop by, even during peak season! Thank you for all that you do, Shawn! You are a rock star!!