They so helpful getting me back on the road. My bike rides like new again and i got it back a day before they said it would be ready. So happy with the service. Everyone in the store was so friendly and helpful.
Whitney is always friendly. Helpful and willing to listen and give advice. Mark is a great mechanic with experience and patience to listen to newbie ask goofy questions trying to learn. Dariel is always a pleasure to talk to and there to help however possible.
Over a period of a couple of years we have bought 3 different bikes for our growing grandchildren. Each time we dealt with a different person and each person was fantastic!
Whitney is amazing! She is so diverse in helping people who have been cycling for years to someone who is just starting out. She is so patient and personable. She made this a great experience for my daughter and myself as she helped us with 2 bikes.
The sales rep was very knowledgeable and patient with me and my daughter. Even letting her try multiple bikes and went the extra mile to make sure she was completely comfortable with the bike. He also made sure she had all the proper safety equipment too to keep her safe. Awesome job!
Helpful staff, occasional sales on service too.
For my most recent repair, it took longer to get the part than expected, and the shop did not pro-actively communicate that to me. Following that, they did get the work done a bit quicker than the (second) promised date.
Great service. Very thorough and honest. I had two bikes serviced and was fully aware of what needed to be done and how much it was going to cost. The turn around time was extremely fast even on a holiday week. The employees went above and beyond.