Quick service, friendly staff, no pressure sales. The individual who worked on my bike also checked my brakes and removed my old kickstand. Great job and really helpful. Second time in the shop and would happily return.
Was helped quickly and efficiently. In and out in under 10min and supported to find a helmet that actually fits. Last shop that supported fitted me with a helmet that was far too loose. Now I feel much safer and happy! Really friendly folks too 😁
I love the Trek brand. I have been riding their bikes for years and changed my entire family over to Trek. From the products to the service everything has been great.
The products are of the finest quality. The service is excellent! I am always given top notch advice before purchasing any products. The staff are patient and most knowledgeable! The maintenance service is also of high quality.
Quality work - i.e. - annual spring tune up on my (now) 25 year old bike has been just what was needed to safely ride my bike during the warm weather months. This year, my bike was ready about 1 week before I was told it would be (a pleasant surprise)!
Courteous, knowledgeable, professional and friendly staff
The employee (I don’t know his name) provided great service for me, despite being so busy and only him in the store. He helped me adjust my bike, get biking gear, etc. he was very helpful overall!
Danielle
Previously, I enjoyed the three times that I bought a TREK 7000.
Perhaps some day I will have more extra money and will buy the least expensive Trek at the Queen Street store. Please send a list of the three least expensive bikes, every once in a while.
Thank you.
This place always surprises me. For a big chain, it's run like a neighbourhood bike shop (this is a good thing). Service is friendly, helpful, and quick. Staff are often able to hop on quick repairs and never make me feel like I should have known how to do something myself. Pedro helped me out last time and he was awesome!