The customer service at Trek Melbourne has been second to none. Every time I walk in I am kindly greeted and the crew is more than happy to accommodate for all my needs.
I really like the quality and design of Trek bikes and accessories. My Trek FX 2 feels smooth, comfortable, and very well built, especially for fitness riding and daily commuting. I also like how clean and integrated the Trek and Bontrager accessories are, which makes it easy to keep the bike looking minimal and premium. The staff and service have also been very helpful and knowledgeable, making the overall experience enjoyable and professional.
I was served by Georgia who was extremely helpful and friendly. She made sure the tool would also be compatible with the new pedals I was putting on my bike. The personalised message on my receipt was also lovely. Amazing service!!!