Trek Bicycle QV Googlemaps

   1012 Reviews
7/9 Artemis Lane
Melbourne, VIC 3000
03 9654 0720
Visit Website

Recent Reviews:


Service very good at QV. bought cleats and the staff changed them over no worries at all
Report a concern

You have a great range of products and the people who work at Trek are very knowledgeable
Report a concern

Sales person was excellent
Report a concern

Jo was very helpful in helping me pick my first shorts bib. She explained the difference between Rapha Core vs Pro and gave me heaps of time to try them on myself. I didn't feel any pressure in purchasing. She also asked me if I wanted to sign up for $10 off my first purchase which was a real treat!
Report a concern

Thanks Georgia for looking after us so well - very happy with lovely new bike :-)
Report a concern

Good quality products and very good service
Report a concern

Stephen was amazing in helping me. Very knowledgeable and friendly. Could not have asked for better service. And the other staff in the shop were also very helpful and friendly.
Report a concern

Staff are attentive, friendly, helpful and knowledgable. This is not a common experience when visiting other bike shops.
Report a concern

Service was great. Very helpful staff
Report a concern

Friendly and helpful service.
Report a concern

Always such great service here, taking the time to understand the problem and then solving it in a pragmatic and cost effective way.
Report a concern

Great bikes. Good service.
Report a concern

The quality
Report a concern

Extremely friendly! Was so impressed by how you genuinely seemed interested in speaking to a costumer.
Report a concern

You had the item we were looking for and your staff member was very helpful and knowledgeable.
Report a concern

Products are great! Your people are even better. Stopped into the Melbourne store for a few things and had some great conversation. Got what I was after and had a great ride. Been in a number of Trek stores around the world and this one is definitely one of the best.
Report a concern

The lady who served me was super friendly and helpful. You could tell she loves bikes and was very welcoming to me, someone who is coming back to cycling after a long hiatus.
Report a concern

I think the products are as good as any cycling store, but the customer service at the QV Trek store is excellent.
Report a concern

Friendly service, great expertise, trustworthy, always do a good job.
Report a concern

Bought some bar tape which has been excellent and the service provided to me was top tier. Great chats were had with all staff members who talked me through different bikes and they had a genuine interest in the products themselves so it didn't feel like a sales pitch.
Report a concern