Great, friendly, explained everything, personable, made the purchase a fun experience. Love my new bike. Exactly what I wanted for my age. Couldn’t be happier.
Brought my bike in for service and some upgrades. I really appreciated how they treated me, the time they took to help me know what I needed, and their work was great.
I really like the different options available to check and test. I also enjoyed the excellent service provided by Aaron and his knowledge on the different products.
Joel and crew always does a great job working and maintaining our bikes and at a fair price. Very friendly and informative about what needs to be done.
The staff was so very friendly and willing to discuss my interests and the bike that would be the best for me.
Here is why this is so important:
I had went to another bike shop in Raleigh before going to Trek. They said they could not help fit me with a bike and referred me to some guy.
I was out biking by 2:00 pm that day thanks to the great team that helped me.
The representative was very polite & professional- He identified my bike issue & it was resolved within 15 minutes- If I have any future issues I would definitely go back- highly recommended