Service was great and Mike helped out a lot into choosing the most ideal bike for me and any accessories I may need. Overall I would definitely recommend Trek store for any experienced or amateur bikers as me also.
Brought my old road bike in for new brakes. The mechanic did not over sell a whole new brake system and believed I just needed new pads. He inspected the rest of the bike and gave me the option to have him fix other problems. Was not pushy or trying to sell me on anything.
He also told me about biking events in town since I mentioned I was newer to biking and the area.
The turnaround was very quick.
Appreciated the service from start to finish.
What a nice store - walked in on a whim - looking for a peloton -compatible accessory. Not only did you have it, you walked me through how to put it on -an overall fantastic experience. When I move from the spin cycle to real bikes, your shop will undoubtedly be my first stop.
As always, Matt and the Team at Trek/Holly Park made sure I was road ready when I came in. They know EVERYTHING and they are friendly and gracious. I appreciate that they handled my issue quickly and answered all my questions thoroughly. They are just great guys to work with!
The customer service is phenomenal and the employees demonstrate a positive attitude and welcoming environment. The new trek bike designs are very nice and desirable. What’s not to like.
Great service from this dealership! I have bought two new bicycles from them and the experience has been great! Even though they’re 75 miles from my home, they are my “go to” bike shop!