Trek Bicycle Redmond Googlemaps

   3929 Reviews
16389 Redmond Way
Redmond, WA 98052
(302) 368-8779
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Recent Reviews:


The experienced staff and service quality at your Redmond WA store is the best there is. Because of that (servicing a non-Trek bike) I just purchased my first new Trek bike yesterday. Keep up the good work!!!
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Customer service is quick and efficient! Service help is very knowledgeable.
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this is the third bike i have purchased from you. feel like the staff is really looking out for me in my decision making
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They did everything exactly as promised. Very helpful and welcoming
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Very knowledgeable and helpful staff and we feel there is great value for the money!
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Prompt service on my bike without an appointment. I appreciate the service folks taking me in and serving me on a not-quite-emergency basis. Thanks Andrew!
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Alex was incredible, and I really want to call out how much he added to my experience. I had a warranty concern and was a little worried about the process of replacing my battery, but he made everything feel easy. He was not only extremely knowledgeable, but also took the time to help me understand my bike better and what I needed to get the most out of it and turned my worries into a delightful experience =). What stood out most was how personal the experience felt. He remembered little details about me, which gave the whole interaction a real white-glove feel. He was also easy to communicate with and coordinate with every step of the way. Would totally see myself recommending Trek to friends and family for the future.
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The guys I worked with were terrific!
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Great team, easy to work wit, very helpful
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I had a great experience and would highly recommend Trek in Redmond, specifically the French guy I was working with. He was able to do a last minute install on a new derailleur for me and was friendly answering any questions I had.
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I love my bike! And the sale was very helpful!
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Very competent staff, very helpful at making new customers comfortable. Good collection of bikes
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Understanding of the issue Recommending products Quality products Skilled experienced and enthusiastic staff Reliable work Excellent staff Great store location and parking
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Your bike service is VERY good. Thank you!
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Good inventory, friendly staff, and efficient service.
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One of the few bike shops with skilled enough mechanics to handle the higher end tricky bikes that require more knowledge
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Excellent service! I am very happy the service guys could fix my bike. Very friendly, good communication, and persistence to figure out how to make the shifting system work. Highly recommend!
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Great people, always a pleasure to come in
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Service guys are great
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I am very pleased with Alex's response to this survey. I now feel that I am a valued customer again. Thank You
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