Trek Bicycle Research Googlemaps

   2527 Reviews
10947 Research Blvd
Austin, TX 78759
5123457460
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Recent Reviews:


Great customer service in the repair department.
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Great service!
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Quick efficient service and people who know what they are doing!
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Tristan and the whole crew did an outstanding job and making sure my son loved his first big boy bike! From showing us how to fit him properly, to telling us about the trade up program, to ensuring the bike was ready to roll out the door…an amazing experience you won’t get online and very few places in person!
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I've been a customer for over 25 years. Several of the same people work there, especially in the service department, which is second to none.
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Staff very helpful. I needed 2 inner tubes, uncommon size; one was in stock, but staff showed me how yo order the second one from TREK
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Great service in store. Great bike so far
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Great bike and great service! My bike was ready exactly as promised.
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The guy who helped me in the service department (Judd?) did an amazing job. He is very customer focused and super knowledgeable. Thank you!
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My family gets the best service from Jud, Tristan, and Kelly. This is our go to place for anything bicycling and supporting my sons XC racing.
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The bike mechanics are knowledgeable and helpful without the classic "you're welcome"/"OMG you can't fix this yourself?!" attitude of a many Austin bike mechanics.
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I was very happy with the service and expertise of the people I interacted with. They were knowledgeable and delivered as promised
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I've been riding Trek bikes for decades, and my dream bike is in their catalog. The service and support from their staff and mechanics has always been outstanding. I appreciate Trek's support of the NICA organization, and how the local Trek shop has become part of our North Austin T-Hawk Family.
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Jud, the sales person we had was excellent. He was very good at helping me choose the right bike and adjusting things on the bike that I didn't want. I would definitely recommend him to everyone.
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the techs
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quick response. good work; nice people
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Top notch staff at this location.
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Friendly in store help, good online ordering
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Products are high quality, and I love that I can come in and talk to Dino and Tristan and others about anything cycling.
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Everything. Service on my bike was great, the mechanic found several things that I had missed on work on the bike over the past few months. The bike is clean and shiny, I'll be the envy of my peeps as I climb the hills and lead the pack. Service was completed the next day, so my bike was ready to ride for my next scheduled ride with my friends.
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