I love the professionalism and attention to details. The employees customer relations was 100% excellent. It was my first time of visiting Trek Bicycle but I was overwhelmed with the awesome service, and the ambiance of the store.
Everything Went Perfect With My Purchase: The first bike purchased from Trek Bicycle Arlington South lasted quite a few years I believe six plus. I had the gears, tires... replaced with new parts about half the way through owning my bike.
I felt my bike had lmost become part of me, however this time, a tree thorn punctured my front tire, and it was time to replace the bike.
I Totally Got My Money's Worth Out Of My Now Old Bike.
I volunteer with the Arlington Police Department, and ride the park trails in Arlington as Bike Patrol, so I do use my bike almost daily regardless of cold or heat, but not rain.
I love my new bike! My only regret, is I should have bought my new bike sooner!
Thank You,
Jude.
I was a walk-in with a 50-year old Raleigh bike needing a replacement tube. Compatible replacements were in stock. I decided to go ahead a get new tires and the tubes for both wheels plus some brake pads.
I had the work completed within 15-20 minutes as I had run to a store while work started.
Fair price and great attitude of customer service by both desk associates and the tech.
The Trek staff went above and beyond to provide best customer care. They informed me about every maint. issue about my Trek ebike and made me feel valued as a Trek customer.