Trek Bicycle Roanoke Googlemaps

   900 Reviews
3224 Brambleton Ave
Roanoke, VA 24018
540-774-7933
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Recent Reviews:


The staff at Trek Roanoke are very friendly and knowledgeable. They are willing to take care of my needs without trying to just make a sale!!!
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I love that they all know me by name, remember my bike and are always ready to help.
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The staff were very friendly and communicated well about what would be done and how much it would cost. They got my bike done quickly for a race. Our team got third place!
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fixed all my issues and charged appropriately and gave good advice.
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Trek's reputatiin for value. Josh, at the Roanoke store, personifies excellence in competency, empathy, and customer service!
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Na
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Knowledgable about product and answering questions
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Incredible service! We needed an emergency repair on the way to a bike packing trip and they helped us out on short notice with a fast repair. It saved our trip and we couldn't be happier. Thanks to the team!
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Clear description of work expected to be done and cost, excellent communications in person and remotely, timely completion of the work, enthusiastic about cycling, helpful in getting the biokes in from and out to my vehicle. Thanks.
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Very happy with bike and services received
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Good equipment and products. Staff very knowledgeable, helpful, honest and efficient . Excellent manager.
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They had to order the part but it came quickly and as ordered.
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Repairs, etc., have been very timely and well done. I had my bike in for a "tune up" and expected it to be in the shop longer than I had hoped because new parts had to be ordered, and then was surprised when it was ready so quickly.
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Great service! Very friendly and helpful. I appreciate their service!
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Great team that is always friendly, helpful, and listens well!
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The maintenance performed on my bike made it ride smoother, and I learned more about tuning the suspension.
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Trek Roanoke are friendly, helpful, and have treated me well. Trek USA has stood behind their products for me whenever there were issues. I put a LOT of HAPPY MILES on my Trek road and mountain bikes!
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Came in after a wipeout. The problem was quickly identified, and Isaac found the part to make it reasonably priced. Was fixed in a matter of days. Can't recommend enough!
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GREAT Bike shop!! The people/services in this shop are very customer oriented!! The sales personnel dig deep to determine what you are looking for in a bike and to get the right bike for you to be able to get the most out of the bike you purchase. The bike repair and maintenance are also Great.
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Shop convenient. Staff helpful. Wide product selection. Good advice from mechanics. I do a lot of my own bicycle maintenance and they provide willing advice and can obtain parts at competitive prices.
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