Knowledgeable, personable staff. Not high pressure. We are taking off for a Trek bike tour of Amsterdam to Bruges. The staff has been extremely helpful and supportive.
I’ve always found the staff and bike technicians to be really helpful. On some small repairs they have even decided not to charge me. And on the only occasion I found an item I’d bought cheaper at another retailer they price-matched. Great service, good value, what’s not to like?
The rep was very knowledgeable and friendly and she got me the item I wanted right away. She also gave me some good ideas for a future bike purchase I am looking at.