Trek Bicycle Rockville Googlemaps

   4996 Reviews
5750 Fishers Lane
Rockville, MD 20852
402-884-1820
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Recent Reviews:


Oliver was friendly, very knowledgeable and worked on my bike promptly.
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I was vey saatisfied with the sevice performed on my bike.
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Oliver was very professional, personable and knowledgeable. Thank you or your help.
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Knowledgeable staff. Excellent service. Nice shop.
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Excellent customer service and support from both the sales staff and service department. Everyone was professional, friendly, knowledgeable, and very helpful. They made the entire experience smooth and enjoyable. Highly recommend this Trek store!
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Getting ready for a biking this weekend and I discovered my cyclometer wasn't working. Popped my bike into my car and drove to Rockville Trek. Once again, Oliver, saved the day. Figured out my current one was kaput and I bought and he quickly installed a new one, - lickety split, -it was ready to go in 10 minutes. Friendly, professional and efficient service as always. thanks very much!
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Extremely knowledgeable and helpful staff who have a true customer service approach. The service has been excellent. I am most pleased with the bike and accessories that I purchased.
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Great personalized service, associate worked with us through whole process of choosing an appropriate bike as well as accessories appropriate for the rider.
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Excellent service. Very helpful. Jorge is very knowledgable and helps our daughters need in finding the right bike.
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The Domane is the best fit bike for my contact points. As a Bike Fitter for 25 years now in the DMV I reccomend the Domane product to most of my tight hamstring clients. Its a bike I have never gotten a bad review from a client on. This will be my FIRST ever carbon bike and the bonus is 105 Di2 shifting. I look forward to my first bike ride as I spent yesterday setting it up with my Cambuim Saddle, pedals a wider handlebars that rise 15 mm. I started out with a Trek 2000 alumium bike decades ago so this is my full circle back to Trek.
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Excellent products… well made/high quality, well functioning, and attractive. The Rockville shop is warm and welcoming. Staff share expertise and make me a better rider.
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Broken brake line was repaired under warranty.
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The service department is excellent. I received top notch service from both Mike and Oliver on a tricky problem.
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Brenda was great!
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Good people, good products
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Brought my bike in for repairs and the tech by the name of Oliver was very knowledgeable pointing out actual issues that I should consider addressing. Many times techs tend to over exaggerate concerns, but Oliver was direct, not pushy and so I trusted his recommendations. He sent me a PO before any work was done so I was aware of what I’d end up having to pay for without surprises, and was really pleasant when meeting him in person. I intend on bringing my bike back to Oliver just based on the good serivce I experienced. Thanks for supporting the cycling community.
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Bikes are top quality and the service at the store is excellent.
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We went to three places trying to find a bike. Finally we found this location. Everyone was knowledgeable, friendly and helpful. There are plenty of options as well.
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Let me tell you a little about my experience. Our journey—mine and my girlfriend’s—started when we were looking for help to purchase a bike we’d been thinking about for a long time but weren’t sure about. Like any normal consumer, we Googled and checked the highest reviews, which led us to REI. There, we found an overwhelming number of bikes but zero help. I’m a complete beginner with no idea what we should get so we could ride together, and despite having many questions, I got no answers. Sometimes you need to hear things from a real person with actual experience, and we left disappointed with more questions than answers. Next, we went to TREK in Rockville, where we met Patty—an amazing salesperson who was incredibly patient and took the time to explain and answer all my questions. We looked at some bikes but decided, like dummies, to check out another place before deciding. We told Patty we’d be back and visited Good Vibes Bike in Rockville, which, let me tell you, had zero good vibes and the most arrogant people. So, we went back to Patty. With her amazing customer service skills and patience, she explained everything we needed to know and helped us figure out what we should both get. That human touch made all the difference. I highly recommend stopping your search and going straight to see Patty if you want a great bike-buying experience.
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Patty was extremely conscientious and professional in my experience @ Trek's Rockville location.
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