We had a great experience at Trek. We were looking for a place to try out different bikes before purchasing and Brayden was such a great help and knows a lot about bikes. Bonus is the shop is right by our house so we can easily take the bike in for services.
I like the friendly environment. Bike shops can be sometimes intimidating or pretentious and I found trek Roseville to be a great environment to ask questions, get advice, and support.
As you wait service from a friendly technician. All my questions answered. Out the door with new seat and new pedals installed in less than 30 minutes.
Great suggestion on the E-Bikes we bought. Went above what was expected to get them ready for pickup and suggested accessories that were affordable. Would definitely recommend the shop for a bike. Not to mention the bikes are awesome!
Joe the head mechanic has a wealth of knowledge and is very good at resolving problems with our bikes.
The personnel up front are good listeners and courteous.