Great Bikes, very friendly staff specially Ali. Very helfull and professional at all time. They spend time with you and explain everything and anwere all your questions. This is a 3rd bike I am buying form them and I could not be happier. Also, great deals. I dont go anywhere else. I have tried bike99, they just expect to buy with no question and if you dont their mood changes. I fyou want a quality cikes and great service, don't look no further.
Went in to buy a bike for my son's birthday. The salesperson was super helpful and informative, which made our decision really easy. They were also able to order and prioritise the build, so the bike was ready in just 5 days, perfect timing for his birthday!
The team members are friendly, smiling, professional and maintain very high professional standard. They have a good range of products available. They consistently provide 10/10 service. Highly recommend this shop.
Loved the customer service from Trek Rouse Hill! Joel helped us so much and made sure we got the right size bike and gear plus accessories, answered all our questions. Explained everything to us clearly and concisely! So happy we purchased our bikes from Trek and feel extremely comfortable to ask any questions and assured our bikes will be properly taken care of. Pls give Joel a raise!
Bike service was carried out as requested in a timely manner, to an acceptable standard and at an affordable cost. Friendly customer service and communication at all times. Highly recommend the team.