First and foremost, the staff. The entire staff are knowledgeable, friendly and professional. They always greet me by name, ask about me, my family and then my bicycle concerns. The store is inviting, relaxed and comfortable. I have never felt pressured to purchase any products. Any questions or concerns, regardless of how basic, are answered with sincerity.
Excellent products and bike service on all brands. Very enthusiastic and knowledgeable employees who take time to explain bike problems and repair issues. Thank you!
My bike was in for warranty service. It took a bit to get the paperwork settled, but after that service was speedy quick and my bike is back in time for this weekend's race.
Grant and Team once again shined brightly. I took advantage of a great sale on a mountain bike, and Grant fully stood by me as I cautiously walked through the validation steps in spending the bucks. Wow, I'm so glad I did. These new bikes are MACHINES, baby!!!