We like living within 2 miles from the store. They have a good selection of bikes, and if one is not available, they will get it for you. Team is very professional, helpful. We feel welcome when we stop by and highly recommend their services.
My bike was covered under a warranty issue. Andrew and then Devin were great in working through the issues. Devin delivered my bike on time and fitted me properly.
Lou is a great staff member in the shop, he is polite and knowledgeable and a great resource for bike enthusiasts and there is a decent selection of bikes and gear to meet most people's needs
The merchandise is always high-quality, and the staff is attentive, knowledgeable, and very helpful. They make sure the gear I’m considering is appropriate and comfortable. I’m in Rockport now enjoying my E bike around town!
Product quality is very good- I love my bike. Devin F. (The manager) and his entire staff provided excellent service during my visit. The store is clean, well organized and inviting. It has a good selection of products. I was able to upgrade my bike pedals during my bike tuneup service. Upon entering the store I was greeted immediately by Devin F. He is very knowledgeable and efficient as well as being a very warm people-person :-). This is my bike shop for life.
[FIRST NAME REMOVED] G
Rapid, on a Saturday at 10 AM.
Friendly staff. Good quality. Probably a fair price considering their availability and expertise. They fixed the problem and I am off to work.
Thank you,
Sincerely,
R2D2
This is without question the BEST experience I have ever had purchasing a bike. Devin is one of the most professional and personable Salesman I have ever met!!!! Without a doubt Trek will be the ONLY bike I will ever ride going forward. On top of that…the store is extremely well kept and professional looking. Should be the example for other stores to follow.