Excellent service! Your employees were kind and easy to work with. The service they provided was above what I expected. They gave me an estimate of when to expect completion of the repairs and they were on time with it.
Friendly customer service. Ensured all of my concerns were met. My repairs were completed within the time the technician specified. Very happy with the service provided.
This is the first tha we visit and buy from Trek, Jake, our salesperson was very patient and helpful, answering all our questions, demonstrating the bikes. We ended up buying two electric bicycles and some other equipment and fixing my regular bike. Wich was our original reason for the visit đ
I love the outstanding customer service. I was treated like family. Jake & the lead technician really went the distance to take care of my problem. They sincerely care about their customers. I would definitely recommend their shop!
Trek Bicycle San Antonio South is simply outstanding. Their team is always friendly, courteous, and incredibly knowledgeable. They consistently go above and beyondâtaking the time to explain, assist, and ensure every customer feels valued. That personal attention makes all the difference.
Theyâve become my go-to bike shop for everything I need. I absolutely love my Trek bike and wouldnât consider buying any other brand. The quality, service, and care I receive here are second to none.
Sandy
I just went to this location for the first time on Saturday and was very impressed by the professionalism (Jake in particular). I have already recommended it to two other people.
LOVE my Checkpoint. Service was a 10, Jake made sure my bike fit and let me know that I could return it no questions asked. I am 67 I have bought 15 plus bikes over 50 yrs of riding this is my first Trek. Why did I wait so long?