Trek Bicycle San Diego Kearny Mesa
3091 Reviews
Recent Reviews:
June 3, 2025
J.W.
June 3, 2025
L.N.
Great experience upgrading my daughter's bike. Love you can trade in and get a discount if returning an old(er) Trek bike, and always have the best selection, knowledgeable staff, and overall interest in making sure you leave happy and all the boxes have been filled. Will be back again when ready to graduate to the next bike!
June 1, 2025
J.B.
The store was well organized with a ton of product (bikes and parts). What I like most about the store was the cool maps for all the local dirt and road ride. I also thought that it was cool they had an employees real life “bike packing” bike on display with a flier for a class on how to bike pack.
I was from out of the area in town for a bike race. I had a last minute repair they I needed completed before the race the next morning. The staff heard my needs and concerns and graciously took care of my mechanical issue ahead of other projects they were working on.
On top of this great stuff, the staff (sales and mechanic) were nice, down to earth guys with zero egos (which a lot of bike shops have unfortunately).
I would highly recommend this shop to any locals or out of towners. Great job!
May 31, 2025
M.H.
May 28, 2025
Scott Harvey
May 28, 2025
J.A.
May 27, 2025
Theresa Winnie
May 23, 2025
E.J.
I changed the tube the night before, but couldn't find the culprit that caused that puncture. Then while on my next ride, I had an unexpected flat tire and didn't have a pump with me, I decided to visit the Trek Store in Kearny Mesa to help me with this, since it was on my way home and I had walked 2.5 miles to get there,
Once I arrived, I was treated very well. My bike was looked after promptly. The staff listened to me and my concerns. In the midst of the repair, Axel came to me to show me the world's tiniest rock that caused my flat. he suggested a tire liner to prevent further frustration from little sharp rocks, I purchased both and he put them on the bike. Before I left. Axel showed me a small staple that he also found in the tire. The service was thorough and friendly and I appreciated the snacks and water provided. Soon I was on my way with a smile on my face.
Thank you!
May 23, 2025
Paul Rios
The service department is excellent! At first I did not like the changes the service department made a few years ago. Having to check in the bike takes a while especially if others are in front but the system works as the repairs are done so quick and I usually get my bike back within 24 hours. The service guys always keep me updated of any delays and email all work orders. I highly recommend TREK Superstore!!!
May 23, 2025
S.K.
Good customer care. The products are robust and well built. The down side is the constant changing of styles and proprietary tech on road bikes. I bought at least 6 Madones but now it’s just too temporary and transitory in design. I’m buying wheels from TREK but a frame from a traditional frame maker in the U.S.
May 22, 2025
Jocelyn Nishii
May 15, 2025
G.P.O.
May 12, 2025
R.K.