The service people here are always clear and fast and friendly. I feel cared for and never up sold anything, I can do only what is necessary without guilt. I like that they give me options and they give recommendations, but I never feel pressured to do anything.
Chris was great. In an age when I'm overwhelmed with inventory of amazon and not sure how to sort through all the slop, I'm thankful to go to a brick and mortar store and talk to people that are knowledge about bikes. I walked out of the store confident that I was setting my kid up with a quality safe bike that she'd use for a long time.