Chris was very helpful with suggesting a bike for our teens, letting them try it out and providing riding tips. He also suggested accessories and provided bike care instructions. Thanks Chris!
We went in for a trade in on my son's bike. Chris did a wonderful job helping us through the process. He was patient, helpful, knowledgeable, and most important to us, fun. We left with a great bike and the experience made it a very special day.
Staff is friendly and the shop turn around time is very short. The store is well stocked with all things cycling making it a good one stop shopping experience.
Service lead was very friendly, knowledgeable and professional.
Handled my bike assembly request in a snap and spent time talking to me about the new helmet technology.
I had excellent customer service at the Kearny Mesa Trek Store from Oliver who helped me figure which bike best suited my needs. There are so many to choose from! It was very comfortable to shop at the store and see all the bikes. I felt no pressure to make a quick decision and was able to test out several bikes before settling on the best one for me. I purchased the Domane AL5, Gen 4 in lichen green. Loving it so far! They made sure it was all adjusted for me before I took it home. I have had no problems.
I highly recommend checking out this Trek store.
I’ve always been treated well and the staff are very professional and kind. They are very patient when I ask questions and explain their answers fully. As a woman, these are qualities I value.
Jordan went out of his way to help. He was very courteous and professional. I am very impressed and grateful .
I will absolutely recommend Track to my friends and I’ll always bring my bike back here