Trek Bicycle San Francisco SoMa Googlemaps

   822 Reviews
869 Brannan St
San Francisco, CA 94103
6504548735
Visit Website

Recent Reviews:


Nathan was great! Super helpful and knowledgeable, and worked to complete the service on my bike much faster than normal schedule. Thank you very much!
Report a concern

Staff was very helpful.
Report a concern

Amazing customer service from Nathan
Report a concern

Terrific help at the store and great options for bikes and accessories. Nathan was incredibly attentive and helpful.
Report a concern

Very friendly experience, I was consulted before extra charges were incurred, and I know that on my side I was hard to reach. I came in on the first day as they were closing shop, as well as called a few days later after closing hours. I was received with kindness and patience each time. I really appreciated this flexibility and this willingness to go above and beyond. Obviously want to be respectful of their time and their life as well, but this kind of interaction definitely makes me want to come back. Thank you!
Report a concern

Always professional and helpful. My bike always comes back better than when I took it in. Solid on all fronts.
Report a concern

The employees there are top notch. My fiancé and I both had the best shopping experience. The staff was very welcoming, took time to answer all our question and really made sure we made the best possible buying decision. Nothing ever felt forced. One of the things that stood out was how clean and organized the store was. That’s was a big deciding factor for us to shop there. The bikes there are also amazing! Beautiful, properly priced in today’s current economy and just quality. We will be absolute coming back when we’re ready for another bike.
Report a concern

Super nice staff. Nathan was super knowledgeable and told me everything straight up about repairing my bike.
Report a concern

Great quality bikes and excellent service
Report a concern

Nathan(store manager) knowledgable, personable, responsive and had the bikes to show me to test
Report a concern

Both products & services are very good. I have had my new Trek bike for a year now and really enjoy it. I ride about 4x week and it really handles very nicely on the road. Once I upgraded the tires, it was a game changer with less issues with flats.
Report a concern

I appreciated Nate's patience and advice while we picked out a bike for my daughter.
Report a concern

Great support and service from shop manager Nathan. He talked me through service options for my bike and gave me his assessment without any pressure to follow through with paid service. I was more than happy to come back after a couple weeks and get service done here when I needed it.
Report a concern

Nate is a very good salesman
Report a concern

I visit for second time the store for build a bike Nathan it’s a very professional person with excellent skill to build a bike, excellent knowledge of the subject and the staff very respectful and willing to help..! 100% RECOMENDED..!!
Report a concern

Incredibly helpful staff, fast turnaround on service
Report a concern

Nathan was terrific. Very knowledgable, and provided suggestions and advice. thank you.
Report a concern

Best products and customer service on the market
Report a concern

The staff is friendly, knowledgeable and attentive to all of my questions about my bike. I made a pretty decent investment in my bike and all the accessories, so I like the fact that I can get various parts of it serviced and supported to make sure I am getting the most out of my bike.
Report a concern

The products and service are high quality and staff is always responsive to inquires and concerns.
Report a concern