Trek Bicycle San Francisco SoMa Googlemaps

   801 Reviews
869 Brannan St
San Francisco, CA 94103
6504548735
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Recent Reviews:


Incredibly helpful staff, fast turnaround on service
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Nathan was terrific. Very knowledgable, and provided suggestions and advice. thank you.
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Best products and customer service on the market
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The staff is friendly, knowledgeable and attentive to all of my questions about my bike. I made a pretty decent investment in my bike and all the accessories, so I like the fact that I can get various parts of it serviced and supported to make sure I am getting the most out of my bike.
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The products and service are high quality and staff is always responsive to inquires and concerns.
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Super helpful service people Product matches or exceeds price. Very ergonomic design with cutting edge tech
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Nathan was very reliable and knowledgeable, I was able to ask him to order specific tires in advance, he replaced and advices me on what was necessary to fix. Super pro and friendly ! He also spent the time to give me the best recommandations for my bike packing route towards Vancouver. Thanks again
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Always super friendly at trek bicycles. I used to go to the one on union and loved it so I popped into this one and it was great. Super friendly and helpful team- great deals.
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Really good service - bike is clean and well tuned up, They did a great job!
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Great staff and god location
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You had the item I wanted in stock. The team in the store was knowledgeable. The price was at the high end for these, but it was in stock and we wanted it for a trip. The product is a good design. Looking forward to using it.
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The store manager, Nathan Hartung is exceptional. I came into the store on 2 separate days, he was mostly along manning the register and helping customers in an orderly manner. Yes, it's not a huge store, and there were not a large number of customers, but he was able to do everything and made everyone feel helped. The store also appear to be well stocked (for its size). I was able to find what I needed to replace last minute damaged equipment before a 1-week ride (that nearby REI did not carry): Bike shoes and sunglasses. Trek saved that day.
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Reliable products. Great help with my purchase of an e-bike.
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Good predisposition
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Prompt service, timely follow up via email and voicemail. Good at managing expectations
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I looked at a lot of bike before purchasing. None of the other bikes were quite right. And then I tried a Trek bike. It was quick, comfortable, light and has the features I wanted. Nathan, the store manager at the SF SOMA location, was also a factor in my decision to purchase the bike. He was knowledgeable, listen to what I was looking for in a bike and gave me options. He also made me feel like I just joined a very welcoming community! We will definitely be back.
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cool, pleasant, professional, down to earth staff/mechanics; easy to chat with. Always have the high end chains/brake pads in stock; level 3 service work a few years ago was very complete and done in just a few days.
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friendly knowledgeable staff
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The store manager was very helpful!
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Manager was very professional and friendly! Thanks to him!
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