Trek Bicycle San Francisco SoMa Googlemaps

   801 Reviews
869 Brannan St
San Francisco, CA 94103
6504548735
Visit Website

Recent Reviews:


Incredibly helpful staff, fast turnaround on service

Nathan was terrific. Very knowledgable, and provided suggestions and advice. thank you.

Best products and customer service on the market

The staff is friendly, knowledgeable and attentive to all of my questions about my bike. I made a pretty decent investment in my bike and all the accessories, so I like the fact that I can get various parts of it serviced and supported to make sure I am getting the most out of my bike.

The products and service are high quality and staff is always responsive to inquires and concerns.

Super helpful service people Product matches or exceeds price. Very ergonomic design with cutting edge tech

Nathan was very reliable and knowledgeable, I was able to ask him to order specific tires in advance, he replaced and advices me on what was necessary to fix. Super pro and friendly ! He also spent the time to give me the best recommandations for my bike packing route towards Vancouver. Thanks again

Always super friendly at trek bicycles. I used to go to the one on union and loved it so I popped into this one and it was great. Super friendly and helpful team- great deals.

Really good service - bike is clean and well tuned up, They did a great job!

Great staff and god location

You had the item I wanted in stock. The team in the store was knowledgeable. The price was at the high end for these, but it was in stock and we wanted it for a trip. The product is a good design. Looking forward to using it.

The store manager, Nathan Hartung is exceptional. I came into the store on 2 separate days, he was mostly along manning the register and helping customers in an orderly manner. Yes, it's not a huge store, and there were not a large number of customers, but he was able to do everything and made everyone feel helped. The store also appear to be well stocked (for its size). I was able to find what I needed to replace last minute damaged equipment before a 1-week ride (that nearby REI did not carry): Bike shoes and sunglasses. Trek saved that day.

Reliable products. Great help with my purchase of an e-bike.

Good predisposition

Prompt service, timely follow up via email and voicemail. Good at managing expectations

I looked at a lot of bike before purchasing. None of the other bikes were quite right. And then I tried a Trek bike. It was quick, comfortable, light and has the features I wanted. Nathan, the store manager at the SF SOMA location, was also a factor in my decision to purchase the bike. He was knowledgeable, listen to what I was looking for in a bike and gave me options. He also made me feel like I just joined a very welcoming community! We will definitely be back.

cool, pleasant, professional, down to earth staff/mechanics; easy to chat with. Always have the high end chains/brake pads in stock; level 3 service work a few years ago was very complete and done in just a few days.

friendly knowledgeable staff

The store manager was very helpful!

Manager was very professional and friendly! Thanks to him!