The shop in San Marcos Texas has the Best service manager. He was very knowledgeable and friendly!! I had a problem with my Roscoe 7 and he took great care of me!! I am a customer for life!!
Trek bikes are top notch. The Trek store people are helpful with getting you fitted for the perfect ride. We have Trek ebikes that are now almost ten years old, and they are still ridden everyday. Of the three bikes I own the Trak ebike is my favorite.
I have always loved the quality of Trek products. What keeps me coming back are the great Trek employees that have worked there for years. Their knowledge of the products I’m interested is top notch. Keep up the great work! Thanks
Great service, staff really knows their stuff. John did a great job of explaining the new WaveCel technology to me. Trek San Marcos is my "go-to" bike shop.
Very open, transparent and honest staff. I am shopping MTBs and still a little undecided on what to get. Kalie Gomez was one of the best Trek folks I have ever dealt with and I have dealt with a lot of them. She absolutely went out of her way to accommodate me and answered all of questions. She even let me ride her personal bike to help me decide what size I needed. First class service to say the least. Now all I need is for the G2 supercalibers to go sale. Thank you Kalie Gomez for all the hospitality to an out of towner like me.