Aiden was an excellent sales rep! He was helpful, informative, and responsive to my needs. He went above and beyond to get me the bike color that I preferred, and help get me up to speed with all the perks and insights into the carbon frame. His support was such a great balance of comprehensive but not pushy. So glad we chose trek for our bike purchase! Absolutely love the trek checkpoint SL 6!!
Great bikes! Well built and ready to ride. I love their trade-in feature. I was able to upgrade my sons bike with ease thanks to the amazing customer service
It's clear that this business views promoting bicycling even ahead of the profit motive. When you're in their store you feel like you're among friends and the staff is on your side.
I appreciate the advice and service I've received from Goleta Trek Bikes. John is an excellent bike mechanic who recently helped me replace some needed parts on my 3yr old
Trek Verve +3.
The customer service is very cordial. A handsome tall young gentleman by the name of John helped me to find some biking shorts and he was very courteous. Jerry the store manager is very friendly and takes the time to get to know his customers and chit chat with them. It is like being a part of a family