The service is outstanding -- it's personal, knowledgeable and exceptional -- and fast. Cindy always makes me feel welcome in the store and is always a pleasure to talk to about all things bikes. Maddie has worked on my bike many times and she is just the best. So knowledgeable and inspiring to see a young woman so incredibly smart and so capable.
They care about there customers. We were in rush for a repair for a present for our grandson birthday. They made it happen. My grandson was so happy with the present. The present was a Bmx we purchased from thier first store in 1995 when my son was 13 the same age as his son.
I’ve been working with this Trek store for a few years, and they NEVER fail!! Their staff is the best, and Maddie goes above and beyond. Keep up the good work!