I haven't always had the best experiences with the Trek store in the past, but the guys that handled my trike this time were the best. They called when they found additional damage, they were polite and helpful and didn't try to sell things I really didn't need. Thanks.
Everything. At 70 years old, I'm a daily commuter in Florida. I've depended on my Trek X-Caliber for seven years now. With great care and even greater service from my Trek store just a mile from here, she's as smooth and reliable as the day I brought her home. Second childhood rocks! Way better bikes. Way.