I ordered two tires and tubes and had them installed on my ebike. Excellent service dept time was taken to adjust the brakes and center the wheel for the smoothest ride.
The customer service is amazing. The selection of bikes is excellent. A huge shoutout for Anthony who is extremely knowledgeable and patient when it comes to purchasing a bike. He provided a number of options to achieve my desired outcome. The Seminole Trek store is by far better than any other Trek store location that I have visited.
We love Trek bikes, and have ridden them for years. We were visiting the trail and my wife forgot her gloves. We came in and found what she needed. The staff was very friendly and helpful.
Andrew was awesome- he went above and beyond when another store failed us. We will drive past other stores to go to this store because of the great advice and customer service! They educated us and did not try to sell us stuff we did not need. He updated our ebikes that had not been updated from the factory! This should have been done before we received them!
I have two Catrikes and this shop has done maintenance work on both. I can’t say enough about the skill level and professionalism of this team of individuals! I will exclusively use this shop for any repair work I need indefinitely.
Staff was friendly and immediately diagnosed the issue with my bike. Within 2 hours, my repair was completed and ready for pickup.Fast, friendly, efficient and price was fair.
My wife and I had an unexpected problem with the front/captain crank on our Co-Motion tandem. I rushed the bike to this shop, met them when they opened the doors that morning, and they were able to get the bike put back together and fixed up by mid afternoon so we could ride the next day. Their employees were super helpful and knowledgeable. We really appreciated their efforts.