Everyone was super helpful and kind fitting myself and my daughters for the perfect one! They were prompt on getting a hold of me as soon as the rest of my order was in. I will absolutely go back.
Ihad an outstanding experience at Trek Bicycle Silverdale thanks to Adrian. His expertise, attention to detail, and customer-first attitude made the entire process exceptional. Adrian took the time to understand exactly what I was looking for and made sure I found the perfect bike. He truly set the standard for customer service and made a lasting impression.
Kole and Lewis at the Silverdale location we're very helpful.
They stayed a little after closing time to help me get my new bike setup.
They very clearly want me to have the best experience with it.
Will definitely shop there in the future.
Louis provided terrific service at the Silverdale Trek store. I placed a call last week and he set aside the bike I wanted. I arrived unannounced a few days later on Easter Sunday, was provided a test ride, and picked out a bunch of accessories. Louis added the accessories and got the bike ready to go within a few hours. I really appreciate being able to take the bike home the same day. Fantastic! Thanks Louis.
Service completed exactly when advertised. The quality of the work was excellent and the price was fair. Shop employees were extremely friendly and knowledgeable. 100% will be back.
Best bike shop I have ever dealt with. Adrian and Kole are always helpful and friendly and go out of their way to make the customer feel welcome. I go there frequently for all my bicycle parts and repairs and have even taken my freinds there because I have so much confidence in their knowledge and ability. I highly recommend them for all your bicycle needs.
Friendly staff at Trek Silverdale. Took time to answer questions before and after the sale, went extra mile by offering delivery so I wouldn't have to make 2 trips to pick up my purchase. I’ll be back to buy more bikes for my family.