its only been a few day since a got the Bike, feel real nice, i think im going to change the tires, because im using the bike more on a route than in the dirth, but the gears are real good , im think thata i need more speed!!!!
I've been a long time customer. I love the service, sales and technical expertise provided. Our family has purchased and upgraded a few road and mountain bikes for the entire family over the years.
I like the product selection and the fact that I was able to try the bike before purchasing, Misael did an excellent job guiding me through out the entire process.
Its always excellent customer service and support love going there for biking needs or just browse what new the the staff is awesome answers all your questions and they genuinely care nice too see that !
I've been a Trek fan for years. I've visited all the local Trek stores and the South Bay location earned my business because of their customer service. First time I went to the South Bay location, the employee went above and beyond what I had experienced at other Trek stores. Because of their customer service, I have now purchased three bikes from them since September and many accessories. Their century training group rides have been a lot of fun as well and they've really helped my riding. Anyone looking for a new bike should check out the South Bay location.
Honest and fair pricing. I came in to have two flat rear tires repaired on separate bicycles. One was fine but the other tire tube shredded after a day or two. The staff replaced the tube and recommended replacing the tire which I did. Much appreciated.
Me gusto que hay variedad de bicicletas y el chico de la entrada que habla muy bien espaƱol me explico muy bien todo acerca de 2 modelos de e bike en los que estaba interesado. Me dio oportunidad que usar las 2 afuera para sentir la diferencia. Excelente el servicio y explicacion de Tom tambien me atendio al dia siguiente.