So far the staff has been extremely helpful on items on hand or re: repairs. I’ve purchased my bike from Trek & have received excellent service from the staff.
The guy minding the store was very helpful and found some road shoes for me. Also helped with looking at lights but I didn’t find one I liked. The store stocks little in the way of gear and clothing compared to a couple of years ago. A boomer, I like to look, touch, and feel the stuff I’m buying. I can’t get used to returning stuff that turns out to be an unhappy purchase.
its only been a few day since a got the Bike, feel real nice, i think im going to change the tires, because im using the bike more on a route than in the dirth, but the gears are real good , im think thata i need more speed!!!!
I've been a long time customer. I love the service, sales and technical expertise provided. Our family has purchased and upgraded a few road and mountain bikes for the entire family over the years.