Jake at the service center has outstanding customer service service . Every time I go in for service on my bike , he goes the extra mile to assist whatever the issue is . I give him a two thumbs up ππΌππΌ
I'm enjoying the new Trek Ride Club and all the exciting challenges. I like how the Trek app integrates with the Strava app. I recently stopped by the South Bay Trek Store to purchase Bontrager XR Black Silicone Grip Set for my aerobars and they fit fantastic on my Trek Madone SL6 Gen8 road bike. This is my go to Trek store for all of my cycling products and services. Thank you Trek Team.
I have been a customer of the Trek Store in south bay for over 15 years and have referred many customers to you and will continue to do so. The things that stand out to me the most is the staff. everyone is very friendly, helpful and knowledgeable.
Everyone has a good attitude and no one tries to sell you something that you don't need, " used car salesman". The store is always clean and stocked up with the right parts and goodies to make my weekend ride happen. I recommend the Trek Store South Bay in Chula Vista to all my friends.
I love the thought that I can take my bike into the Trek Bonita, CA store. I ride every other day I can take my bike in after a ride day and have my bike back before my next ride. Great service, pricing, and overall customer service and knowledgeable technicians is outstanding.