Friendly, quick service of my bike. I had bought a Bontrager Dual Charger Floor Pump about a year ago and the pump head failed. They replaced it with a brand new pump, and aired up my tires. Wonderful experience!
Trek Southlake always provides personalized support from repair/service to equipment recommendations. I travel 40 minutes to this particular store solely based on the high quality service I receive every time regardless of who helps me. Amazing group of people!
The staff goes above and beyond to assist you. They are very communicative and knowledgeable. They thoroughly explain all their services and products. Will definitely keep coming back to this location.
Southlake Trek shop is the best. They completed a lvl 2 on my Checkpoint and lvl 3 on my Fuel EX. Both came out looking like new. I would recommend their service and expertise to anyone.
Courteous, knowledgeable staff, who thoroughly answers questions about operation and maintenance of my bike. Good product selection, reasonably-priced.
I love the quality of Trek bikes and the skillset of the staff. I was able to find a perfect new bike and was able to kickstand, travel bag and bottle holder with ease. The staff is attentive and informative. The bike was ordered prepped and ready for pick up in less than a week. Love it!