Trek Bicycle Southlake Googlemaps

   2034 Reviews
2105 West Southlake Blvd, Suite 225
Southlake, TX 76092
8174882000
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Recent Reviews:


The staff is always very helpful, caring, and attentive.

Excellent work and customer service!!!

When we came to look at bikes, William was very knowledgeable and helpful. When we came to pick the new bike up, Junior was great and answered any additional questions we had.

Excellent customer service! Very friendly and knowledgeable and willing to help. Thank you for all your help over the years!

Fast friendly service, knowledgeable staff.

The knowledge of the staff, friendly atmosphere and their willingness to help with your needs as quickly as they can.

Your services are thorough and you are upfront about your pricing.

Service was very personalized. Bike was reviewed and recommendations were made. After the work was completed, I received a phone call and an email. A friend recommended this shop to me and I decided to try it out.

Todd welcomed me kindly, overheard a question about a shock pump that i needed after my bike lost air on a trail (Knob Hill). He searched around the store trying to find a new pump to sell me, but none on the shelf, ended up finding one in the back of the repair section and set me up. Then helped and pumped up the shock for me and also tightened some bolts he noticed were loose. Y’all had already won me over as a repair shop, but the service is always a smile. My bikes had been under Junior’s care for years back at the Hurst store, but now I’ll be making the drive up to Southlake and keeping my 4 bike’s with y’all. You are always responsive, professional and do great work. My bikes appreciate you. :)

High quality

Great bike, and the people help with all the information you need, and find products you are looking for, if they don't have it at thier store.

Corey and the staff are always friendly and helpful. They have helped me with buying new bikes, building custom configs, and servicing my bikes.

Excellent service products and everything as well ! I loved TREk Bikes part of my life !!!

Quality of service!

Great products and great customer service

Staff was friendly and the bike was returned in good order on the scheduled date.

I liked all of the products in the store; however, my initial experience was not very welcoming. Several employees saw me come in, yet I had to wait quite a while before being acknowledged. I eventually had to ask for assistance myself. Once I did, the employees were very nice and helpful. liked all the products you had in the store, however, there were several employees working and saw me come in, and I had to wait a long while time just to be acknowledged, and that was not a very welcoming introduction. I had to go and ask for help, and when I did, the employees were very nice.

Friendly service and reasonable prices.

The salesperson was very interested in helping and guided me to the best product.

The commitment to quality and customer service goes above and beyond expectations.