Really good products.
Didn't feel like a cheapskate or anything when looking at the cheapest bikes for my teenager, staff were really friendly about it (did still cost $900 which is a lot for a thirteen year old kids bike)
Very professional in all aspects of their business. A pleasure to deal with Richie and Nestor.
Thanks you for a job well done!
Kind Regards
Charlie [LAST NAME REMOVED]
The service department provides excellent service. Recently I required a wheel repair and the service team were very friendly and approachable. They organised the parts required to be shipped up from Trek’s main warehouse in Sydney and then completed a perfect repair on my carbon rim rear wheel.
The staff are very helpful, not pushy. I purchased my new Rail Plus 8 and the guys bent over backwards to sort everything out. Even previous visits the guys there were very helpful. I would by another bike from there without question.
😀🚵♂️
I went to Trek Burleigh on a Thursday morning 9am… told them it’s my birthday tomorrow, and that I wanna buy a new bike as a gift for myself. They didn’t have what I wanted in stock. They called Trek Ashmore, confirmed the bike was in stock. By 11am, I was at Trek Ashmore, bike was built. The person working at Ashmore, was very friendly, understood my preferences and answered all my questions. We had a good laugh, it was a very pleasant experience and one of the happiest days of my life.