Trek Bicycle Springfield Googlemaps

   1964 Reviews
8416 Old Keene Mill Road
Springfield, VA 22152
7034408701
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Recent Reviews:


The products are amazing, every bike in the shop has its own unique style and riding. all the coworkers i work with are very friendly and helpful in answering my questions and teaching me their ways around the shop.
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Fantastic knowledgeable team! First time in your store and will now be a repeat customer!! Thank you!
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Excellent customer service, communication, and product fulfillment experience. Employees are very friendly and knowledgeable. Store is clean. Inventory is well presented. Presales is efficient and no pressure. Will buy another bike with them.
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Your employee that rang me up was also the one who sold me on the chain cleaner. Knowledgeable dude. Y’all should fix their AC, the store was hot and humid.
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The team is friendly, attentive, and knowledgeable. The service team really knows their stuff and was able to provide quality work.
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Knowledgable staff
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Associate was quick to correct me and recommend product before I purchased the wrong product that wad incompatible with my bike.
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Good customer service
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The Trek shop in Springfield has a good selection of bikes and terrific service. My wife and I went in with one idea in mind but, after talking with the staff, left with different selections better suited to our needs and plans.
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Great service, beautiful product, thanks for the warm welcome into the cycling world
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Jay was great. He assisted me with deciding on the right bike for my type of riding. He asked me questions and made helpful recommendations to make my riding experience more enjoyable. I would definitely seek out Jay for advice in the future.
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Your sales staff is very. Knowledgeable and friendly.
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The location used to be available and able to check brakes, and other like simple services same day and came included free with the purchase of the bicycle.
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I appreciated the expert advice and very reasonable price for parts and service.
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I was greeted warmly when I entered the store and was shown personalized service.
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Great customer service by service manager Michael Rincon, he was able to work some magic and repair my damaged handbrake. I was sure that they were going to tell me a replacement brake was required but to my surprise he was able to fix existing one, outstanding technical expertise and customer support! A job well done, keep up the great work!
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Great selection of products and friendly, knowledgeable staff. Handled warranty repair quickly.
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Availability of quality products and foremost the knowledge of the store staff. I have been using Trek and its relative products and services for over 17 years and very happy with the products and services.
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Friendly and competent services.. John was very helpful!
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I’ve used Springfield Trek to service my bike several times and each time, their work has been excellent. I’m very satisfied with their work and customer service.
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